UNITS Moving and Portable Storage of Columbus
Additional Cities Served: Dublin, Grove City, Westerville, Hilliard, Gahanna, Upper Arlington, MarysvilleShow More >
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Customer Reviews of UNITS Moving and Portable Storage of Columbus
We analyzed and organized the customer reviews of UNITS Moving and Portable Storage of Columbus in Columbus, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving and Portable Storage of Columbus based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“super impressed every time”
“great people to interact with”
“impeccable quality and looked brand new”
“recommend this company and would hire again”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“UNITS was delivered on time, again on time to the new home.”
“on time right when he said”
“accommodate us the same day”
“team executed drop-off and pick-up perfectly”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very affordable and reasonably priced”
“cost and convenience were outstanding”
“they were the best price for a storage unit”
“most reasonable priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Steve and his team communicate effectively”
“owner called me immediately after delivery”
“Steve is very focused on customer service”
“Communication was very good”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no charge if we didn't need the units”
“pricing was straightforward and good value”
“All promises were kept”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they unloaded quick”
“super easy drop off and pick up process”
“execution of drop-off and pick-up was perfect”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Steve has been so kind and helpful”
“they are all great people to interact with”
“on a first name basis with the owner”
“Steve and his team made our process seamless”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would 100% recommend UNITS”
“would hire again”
“will never go anywhere else for my future storage needs”
“would only use UNITS in the future”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“conduct themselves professionally”
“most professional company”
“Professional service”
“Steve and his employees are knowledgeable, prompt, and flexible.”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took such care with belongings”
“all belongings were intact and had no issues”
“All of our belongings were intact and nothing had shifted.”
“nothing shifted or broke”
Great Crew Members
| Steve | Steve has been so kind and helpful |
| Steve | Steve and his team are praised for exceptional service |
| Steve | made our moving process seamless |
| Steve, Ken | Steve is authentic and thorough, Ken was very professional |
| Steve | Steve made the experience 5 star and is very pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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