Kenway Moving & Storage is a family-owned moving and storage company with over a decade of experience in the industry. The company serves both residential and commercial clients, specializing in relocating homes, offices or facilities, and also offers premier storage solutions. Recognized as a dependable option among movers in Columbus, OH, the company prides itself on its commitment to exceptional service, competitive pricing, and high quality, thanks to its experienced staff and the use of the best industry equipment. Kenway Moving & Storage provides several unique relocation services, aimed at meeting clients' specific needs efficiently. Its top priority is to exceed client expectations with every shipment.
Kenway Moving
Moving Services
- Residential Moving
- Commercial Moving
- Storage
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Customer Reviews of Kenway Moving
We analyzed and organized the customer reviews of Kenway Moving in Columbus, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Kenway Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
5.95/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Moving went smoothly”
“Did not honor quoted price.”
“great experience with the service”
“Paul made a personal effort to assist and plan the move”
2. Punctuality
3.77/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they sprung to get the job done last minute”
“Timely”
“waited until their scheduled time to inform me.”
“showed up on time”
3. Affordability
4.16/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Priced right in the center, not too expensive or cheap”
“overcharged me”
“about the same cost as hiring a U-Haul and paying friends”
“the price was fair”
4. Communication
2.56/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Does not respond to multiple inquiries.”
“very respectful young men”
“Paul's visit for planning improved communication”
“never responded to my messages”
5. Stick to Prices
1.81/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“overcharged compared to quote”
“Did not stick to the quoted price.”
“Kenway Moving stuck to their promises”
“charged a completely different charge without authorization”
6. Speed
5.28/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“moved us in a timely manner”
“got the move done in a jiffy”
“job was done correctly and in a proper amount of time”
“lack of extra truck required 2nd trip, not speedy”
7. Friendliness
7.88/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“were very curious to our family”
“workers argued and yelled at each other”
“very respectful young men”
“their attitude was great”
8. Will Hire Again
5.26/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“Would definitely not hire again.”
“would recommend this company highly”
“would hire again because of the exceptional service”
9. Professionalism
4.76/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“one had on houseshoes”
“very respectful young men”
“team conducted themselves professionally”
“professional reliable”
10. Conflict Handling
1.15/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not respond or rectify issues”
“management don't care about damages”
“no effort to right the wrong”
“didn't address complaint about damaged washer”
11. Precision & Care
3.47/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything properly handled”
“they broke stuff”
“destroy your belongings”
“driver backed over my bush”
Great Crew Members
| Paul | Made a personal effort to assist and plan the move. |
| Paul, Madison | Paul and Madison were exceptional and stayed tough. |
| Mason, Ron | stopped at nothing to see the job was done correctly |
| Christopher, Eric | led excellent team, knowledgeable and courteous |
| Nick,Paul | took care of me, never stopped even in the rain |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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