With 20 years of moving experience, Leaders Moving & Storage Co. provides residential and office moves in addition to storage and delivery services in Cleveland. The company also performs cross-docking services for commercial customers to reduce delivery and warehouse costs. Over half of its employees have completed over 1,000 household moves, so you can rest assured you're moving with an experienced crew. Whether you need full-service packing or you're packed and ready to go, Leader's careful moving procedures ensure your belongings are safe. They'll even buy back your boxes after your move! Approximately 80% of the company's moves are repeat or referral business, making it one of the most trusted and respected Cleveland, OH moving companies out there.
Leaders Moving & Storage Co.
Ranked Top 10 Best Movers in Cleveland, OH
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Leaders Moving & Storage Co.
We analyzed and organized the customer reviews of Leaders Moving & Storage Co. in Cleveland, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Leaders Moving & Storage Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great job by Leaders”
“excellent service provided”
“just as fantastic as I remembered”
“As far as moving goes, the pricing was good”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team showed up on time”
“they were on time”
“came later but kept me updated”
“Randy and Tim were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“quote was lower than the competition”
“Leaders is an excellent value”
“the pricing was good in my opinion”
“pricing is very fair and reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they planned in advance”
“very easy to work with for inventory adjustments”
“appreciated their courtesy and kindness”
“kept me up to date”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“the quote was firm and honored”
“provided a clear estimate”
“move was actually less than the original estimate”
“amended the quote before starting”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were fast”
“worked extremely fast”
“Urgent timing delivery indicates speediness”
“did the job quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Very personable”
“friendly and courteous team”
“Very personable, having a good time”
“personable and professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Will definitely recommend them”
“would absolutely hire this team again”
“would use them a year later”
“Couldn't ask for a better move”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“just did an all-around great job”
“Very personable, getting the job done well”
“Were very professional and accommodating”
“Kris and Daquan were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“crew did not try to right the wrong of blocking”
“refused to compensate for the piano”
“they declined to compensate for the loss”
“noticed one scratch and a broken wheel but overall very good”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“extremely conscientious handling my items”
“handled all furniture items with care”
“handled everything with care”
“careful with our stuff”
Customer Insights
Cost: $ 1213.00 from 3 historical data points
Local Move Duration: 2 hours from 27 reviews
Interstate Move Duration: 2 days from 9 reviews
Great Crew Members
| Jeff, Ray | Jeff and Ray did a fantastic job |
| Ray, Chris, Jerry | they were fantastic and did a great job |
| Scooter, Mike, John | they were great, personable, and got the job done well |
| Chuck, Randy, Chris | Chuck, Randy, and Chris were efficient and careful |
| Kris, Daquan | went beyond what was asked |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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