New Roots Moving Company believes that moving should be an exciting new journey and not a stressful experience. And as a local moving expert, it’s dedicated to ensuring your move is as smooth and stress-free as possible. As an experienced member of the Akron, OH movers, its professional moving crews can handle your move from start to finish, including packing and unpacking at your new location. New Roots Moving Company is also experienced in moving pianos and has the proper equipment, licensing, and insurance to give you confidence that your instrument is in the best hands. This expertise and courteous professionalism are also why New Roots Moving Company is an excellent choice for senior moves - giving impeccable assistance and service throughout this major transition.
New Roots Moving Company
#1 Ranked Movers in Akron, OH
About New Roots Moving Company
Additional Cities Served: Canton, Youngstown, Lorain, Cuyahoga Falls, Middletown, Massillon, North OlmstedShow More >
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Moving Services
- Local moving services
- Packing services
- Professional packing services
Ohio Moving License
Active
Last Checked: 04/30/25
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of New Roots Moving Company
We analyzed and organized the customer reviews of New Roots Moving Company in Akron, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for New Roots Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“recommend this company and would hire again”
“these guys are the best”
“Very prompt service”
“made this move stress free”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were prompt”
“showed up on time”
“crew showed up on time”
“On time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Very competitive cost”
“Cost worth every penny”
“great price”
“price was good and worth every penny”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Very nice owner and employees”
“they were very communicative”
“Communication was efficient and timely”
“Answered all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did the job in a quicker time than quoted”
“gave me a quote and worked with the cost”
“received a discount for the extra wait time”
“came in under estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick but careful”
“Packed and unpacked very quickly”
“fast and efficient”
“moved everything faster than I expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Employees were very nice”
“very personable, very polite”
“think of the crew as friends”
“very professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“will definitely use again for any future moves”
“definitely recommend this company”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“courteous and professional attitude”
“the movers were very professional”
“everybody was professional”
“they were courteous and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“made sure everything was acceptable before leaving”
“remedied a delay and provided a discount”
“will go the extra mile to make sure you're satisfied”
“they went beyond our expectations”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Only 1 item got damaged”
“careful with all your belongings”
“moved everything without damage”
“appreciated all the care given to moving "stuff"”
Great Crew Members
| Lami, Trez, Brandon | praise Lami, Trez, and Brandon for great experience |
| Robbin | helped make this move easy |
| Carl | Carl and his team performed excellently |
| Cameron, Lomi | Cameron and Lomi were ready to work and professional |
| Brandon, Cameron, Lami | very professional and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Akron Moving Services
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