Summit Moving & Storage

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based on 649+ data points
Circle Info

About Summit Moving & Storage

Summit Moving & Storage is local, family-owned, responsive, and careful. This moving company has been serving the Akron market since 1956 and the greater Cleveland market since 1930. Wherever you’re going, Summit has you covered with warehousing, storage, commercial services, local moves, senior moves, piano, and specialty moves. Summit representatives will be readily available to you to address all of your questions and concerns. With over 65+ years of experience and more than 100,000 customers served, Summit maintains a 96% referral rate and a claims rate of under 2%. It has well-trained crews and a can-do attitude and promises to help you every step of the way. Should you need additional moving services in Akron, OH, feel free to explore your options.

Moving Services

  • Local and Long Distance
  • Storage
  • Commercial and Industrial
  • Senior Moves
  • Piano Moves
  • Decorator and Contractor
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2987151

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Summit Moving & Storage

We analyzed and organized the customer reviews of Summit Moving & Storage in Cleveland, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Summit Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.5/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

every piece of furniture was damaged

our moving experience was exceptional

Carl, Devion, and Smitty did a very great job

great work by movers

2. Punctuality

9.03/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

moved in a timely manner

On time

the three drivers arrived on time

arrived on time

3. Affordability

7.3/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

the price was lower than expected

cheaper than others

felt the price was very fair

great value for the service

4. Communication

7.12/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Ronnie was super helpful during a mishap

they never called back

very polite and responsive to our directions

Tammy worked with me when my dates changed

5. Stick to Prices

6.49/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

sent me my money back

final charge exactly matched the estimate

given an in-person quote

Came in on the low end of my estimate

6. Speed

8.13/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took a 40 minute break on the clock

the crew was quick

incredibly fast and accommodating during the move

wasted no time getting the trucks loaded and unloaded

7. Friendliness

9.41/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

enjoyed each mover, personable demeanor

incredibly friendly and funny

courteous

Jon and John were very polite

8. Will Hire Again

8/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Hire at your own risk

would regret having done business with them

would hire Jon, John, and Devion again

Would definitely use them again

9. Professionalism

8.6/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

their skill and professionalism

Jon and John conducted themselves professionally

Professional service mentioned

professional and hard working

10. Conflict Handling

2.29/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

ignored claims until they were no longer valid

did not rectify lost items

stated nothing could be done to help

unresponsive with the claim resolution process

11. Precision & Care

7.79/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

dented a desk and bashed walls, ripped a painting

items were just thrown loosely into boxes

careful with all items, specifically fragile items

walls got very scuffed and chipped

Customer Insights icon

Customer Insights

Local Move Duration: 2.25 hours from 4 reviews

Interstate Move Duration: 3 days from 3 reviews

Great Crew Members icon

Great Crew Members

Jon Krupp, John Sylvester, Devionenjoyed each mover and their personable demeanor
RonnieRonnie was helpful with changing dates
Carl, Devion, Smittythey were great and efficient
Smitty, Bryson, Devion, Darrylvery helpful and hard working crew members
Jon T., Richie, Smittyexcellent job and courteous service
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Summit Moving & Storage

Location
885 E Tallmadge Ave, Akron, OH, 44310
Phone
(330) 578-7169
Link
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