Summit Moving & Storage is local, family-owned, responsive, and careful. This moving company has been serving the Akron market since 1956 and the greater Cleveland market since 1930. Wherever you’re going, Summit has you covered with warehousing, storage, commercial services, local moves, senior moves, piano, and specialty moves. Summit representatives will be readily available to you to address all of your questions and concerns. With over 65+ years of experience and more than 100,000 customers served, Summit maintains a 96% referral rate and a claims rate of under 2%. It has well-trained crews and a can-do attitude and promises to help you every step of the way. Should you need additional moving services in Akron, OH, feel free to explore your options.
Summit Moving & Storage
About Summit Moving & Storage
Additional Cities Served: Akron, Parma, Canton, Youngstown, Elyria, Lakewood, Cuyahoga FallsShow More >
Moving Services
- Local and Long Distance
- Storage
- Commercial and Industrial
- Senior Moves
- Piano Moves
- Decorator and Contractor
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Summit Moving & Storage
We analyzed and organized the customer reviews of Summit Moving & Storage in Cleveland, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Summit Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“every piece of furniture was damaged”
“our moving experience was exceptional”
“Carl, Devion, and Smitty did a very great job”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“moved in a timely manner”
“On time”
“the three drivers arrived on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the price was lower than expected”
“cheaper than others”
“felt the price was very fair”
“great value for the service”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Ronnie was super helpful during a mishap”
“they never called back”
“very polite and responsive to our directions”
“Tammy worked with me when my dates changed”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“sent me my money back”
“final charge exactly matched the estimate”
“given an in-person quote”
“Came in on the low end of my estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took a 40 minute break on the clock”
“the crew was quick”
“incredibly fast and accommodating during the move”
“wasted no time getting the trucks loaded and unloaded”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“enjoyed each mover, personable demeanor”
“incredibly friendly and funny”
“courteous”
“Jon and John were very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Hire at your own risk”
“would regret having done business with them”
“would hire Jon, John, and Devion again”
“Would definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“their skill and professionalism”
“Jon and John conducted themselves professionally”
“Professional service mentioned”
“professional and hard working”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“ignored claims until they were no longer valid”
“did not rectify lost items”
“stated nothing could be done to help”
“unresponsive with the claim resolution process”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“dented a desk and bashed walls, ripped a painting”
“items were just thrown loosely into boxes”
“careful with all items, specifically fragile items”
“walls got very scuffed and chipped”
Customer Insights
Local Move Duration: 2.25 hours from 4 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Jon Krupp, John Sylvester, Devion | enjoyed each mover and their personable demeanor |
Ronnie | Ronnie was helpful with changing dates |
Carl, Devion, Smitty | they were great and efficient |
Smitty, Bryson, Devion, Darryl | very helpful and hard working crew members |
Jon T., Richie, Smitty | excellent job and courteous service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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