1-800-PACK-RAT Moving and Storage

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1-800-PACK-RAT Moving and Storage
MoversChevron RightNorth CarolinaChevron RightKinstonChevron Right1-800-PACK-RAT Moving and Storage
based on 94+ data points
Circle Info

About 1-800-PACK-RAT Moving and Storage

1-800-PACK-RAT Moving and Storage provides a variety of services to make moving and storage simple. They offer all-steel, portable storage and moving containers to ensure customer belongings are secure. They cater to both local and long-distance moves and can also provide on-site and warehouse storage solutions. The company has a network of over 65 secure warehouse storage facilities nationwide, equipped with 24/7 surveillance and on-site container access. Their moving and storage containers are designed for maximum packing space and protection from weather, moisture, mold, and mildew. In addition to residential solutions, they also offer business solutions for moving and storage needs in Kinston, NC.

Moving Services

  • Long-Distance Moving Solutions
  • Local Moving Solutions
  • On-Site Storage Solutions
  • Secure Warehouse Storage Solutions
  • All-Steel Containers
  • Business Solutions
  • Military Moving
  • Moving Containers
  • Residential Solutions
  • Portable Storage Containers
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/06/24

USDOT

1534531

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of 1-800-PACK-RAT Moving and Storage

We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Kinston, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.79/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

exceptional moving service and delighted

greatly underestimated the number of pods needed

exceptional service throughout relocation

service is amazing thanks

2. Punctuality

6.76/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

moved and stored our goods on schedule

prompt delivery made process smooth

on time

they failed to notify me of delivery changes

3. Affordability

4.37/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged more than the set price

pricey

Too pricey.

Ended up paying more than the quoted price

4. Communication

4.54/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

got my information wrong

impossible to get hold of anyone

always communicate with you

had to wait for a callback for hours

5. Stick to Prices

2.46/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

charged higher than the quoted price

Quotes changed within minutes

Charged more than the quoted price

6. Speed

7.22/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

amazingly fast loading

they operate fast, no time wasted

container hasn't left NY

7. Friendliness

7.99/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

friendly staff

everything else was great

They are the worst company to deal with

Anita was...very professional, kind, and friendly.

8. Will Hire Again

5.67/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend Pack-Rat

would not hire them again for packing or loading

would hire again because of exceptional service

would hire again

9. Professionalism

6.36/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

the team was not trained properly

attention to detail and professionalism

They are the worst company to deal with

Anita was amazing to work with, very professional.

10. Conflict Handling

1.63/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

still no response to the damage they did

won't even come out to look at the damage

Did not replace damaged mirror despite insurance

Did not rectify overcharging issues

11. Precision & Care

5.51/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

showed genuine care when handling my belongings

damaged or destroyed over 15 items due to negligence

damage they did to my patio

dropped the container and broke the concrete

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1-800-PACK-RAT Moving and Storage

Location
5752 US-117, Wallace, NC, 28466
Phone
+1 800-722-5728
Link
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