1-800-PACK-RAT is a moving and storage company that provides all-steel, weatherproof, portable moving and storage containers alongside excellent customer service. Their services include long-distance moving solutions, where they deliver the moving container to your location, pick it up once packed, and deliver it to your new home. They also offer local moving solutions, on-site storage solutions, and secure warehouse storage solutions, with over 65 nationwide locations. Serving as one of the movers in Wake Forest, NC, 1-800-PACK-RAT aims to make moving and storage simple, allowing customers to benefit from ground-level loading and flexible storage options for both residential and business clients.
1-800-Pack-Rat, Llc
1-800-Pack-Rat, Llc
based on 496+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-Pack-Rat, Llc
Additional Cities Served: Rolesville, Creedmoor, Louisburg, Red Oak, Franklinton, Spring Hope, WarrentonShow More >
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Compare Us to The Competition
- Moving Containers
- Storage Facility Locations
- Moving Resources
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of 1-800-Pack-Rat, Llc
We analyzed and organized the customer reviews of 1-800-Pack-Rat, Llc in Wake Forest, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-Pack-Rat, Llc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.72/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“unhappy with the company and its business practices”
“not satisfied with the service received”
“highly recommend pack rat”
“very poor quality of service”
2. Punctuality
3.58/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“container not dropped off or picked up on scheduled days”
“container was delayed”
“received a call about delay shortly before scheduled time”
“the delivery was not on time”
3. Affordability
4.14/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“outrageous quote for the distance”
“spent over $24,000, which seems expensive”
“very expensive for the service received”
“extremely expensive due to unexpected charges”
4. Communication
3.96/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“cancellation policy valued over customer service”
“Erica Perry answered all my questions”
“Erica provided excellent customer service.”
“lack of good communication and customer service”
5. Stick to Prices
2.72/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged fees for company's errors and overcharged”
“increased quoted price by hundreds”
“did not stick to delivery commitment”
“compensation was insignificant compared to order size”
6. Speed
2.96/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“pick up was delayed”
“they waited 19 days to begin to ship”
“took 6.5 hours for a small one-bedroom move”
“experienced delays in getting containers picked up and delivered”
7. Friendliness
7.84/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Driver was courteous”
“employees could care less”
“described the local movers as juvenile children”
“Caleb was amazing”
8. Will Hire Again
3.82/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“won't use Pack Rat for upcoming move”
“recommend this company and would hire again”
“should not have to raise my voice to get service”
“would not hire them again due to stress and hassle”
9. Professionalism
4.64/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Driver was cautious and courteous”
“bad customer service experience and lack of urgency”
“incompetent throughout the moving process”
“completely unreliable and unprofessional”
10. Conflict Handling
1.12/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“more concerned with collecting fines”
“compensation offered was not sufficient”
“concerns not addressed until frustration was shown”
“no effort to rectify the situation adequately”
11. Precision & Care
5.51/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“nothing in the container had shifted”
“items were damaged due to movers' negligence”
“damaged vintage bike and almost every piece of furniture”
“damaged our 210 gal fish tank”
Customer Insights
Cost: $ 3553.00 from 8 historical data points
Interstate Move Duration: 21 days from 5 reviews
Great Crew Members
| Erica Perry | Erica Perry is the greatest |
| Erica | provided excellent customer service and cared about my move. |
| Caleb | helped me with the right size container and treated me like a VIP |
| Marcy | very thoroughly understood our needs |
| Luther | took time to place and level the pod properly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Wake Forest Moving Services
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