PODS Moving & Storage has been in business for nearly 25 years, providing flexible and convenient moving and storage solutions. The company offers portable storage containers that are delivered to the customer's location, with contactless service to ensure safety. Customers can take their time loading their belongings at their own pace. For temporary storage, PODS can pick up the loaded container and securely store it at their local facility until it's needed again. PODS also offers packing supplies, moving supplies, and car shipping services. To ease the overwhelming search for reputable moving services, we suggest you consult the list of trusted Wilmington, NC relocation experts, a page dedicated to qualified professionals in the moving and storage industry. The company operates across the US, Canada, Australia, and the United Kingdom, with over 245 storage center locations servicing 46 states and 6 provinces.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Jacksonville, Leland, Oak Island, Carolina Beach, Shallotte, Wallace, Wrightsville BeachShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move-In Services
- Safely Ship Your Vehicle
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Wilmington, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“completely seamless experience”
“happy with POD service”
“If I could give no stars I would”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“belongings arrived on time”
“Everything was on time”
“Delayed Pod in transit”
“took 3 weeks to deliver, not as promised”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“no paying for gas enhances affordability”
“nice surprise with Black Friday sale”
“3x cheaper than the competition”
“Worth every single penny!!!”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“received texts and emails for updates”
“completely seamless experience”
“communication from beginning to end was amazing”
“PODS had poor communication with me.”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“fee covers the whole month, no hidden costs”
“knew the amount going to pay”
“Quoted different prices, added unexpected fees”
“did not stick to quoted prices”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Big smile - figured everything out!”
“drivers were very professional and courteous”
“employees were courteous”
“Very friendly customer service all around”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend PODS”
“Highly recommend PODS”
“made a cross country move much easier”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“drivers conducted themselves professionally”
“employees were knowledgable”
“Driver refused to reorient POD despite request”
“crew conducted themselves professionally”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not rectify delayed Pod issue”
“didn't work with me on a new delivery date”
“didn't rectify a safety issue”
“they opened a claim but never resolved it”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“My belongings arrived in perfect condition”
“only had a couple of minor items damaged”
“contents of my POD were heavily damaged”
“had to place POD inconveniently due to door orientation”
Customer Insights
Cost: $ 787.00 from 7 historical data points
Interstate Move Duration: 5 days from 3 reviews
Great Crew Members
| Dawn | Dawn Shivers at the Warehouse was the best. |
| Andrea, Charles | Andrea was helpful with my initial quote, Charles was friendly |
| Greg Lange | kind, professional, cleared driveway of pine needles |
| Ben Felner | Ben Felner came to see the damage personally. |
| Ben | Ben the owner is fantastic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Wilmington Moving Services
