Excel Moving & Storage Inc

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MoversChevron RightNorth CarolinaChevron RightRaleighChevron RightExcel Moving & Storage Inc
based on 1084+ data points
Circle Info

About Excel Moving & Storage Inc

Excel Moving & Storage Inc is a North Carolina-based moving company with offices in Raleigh, NC and Greensboro. Established in 1997, the company provides residential, commercial, corporate, and international moving services. As an agent of Allied Van Lines, Excel Moving and Storage has been recognized twice as the Allied Van Lines Agent of the Year. They offer a wide range of services, including local and long-distance moves, storage facilities, corporate relocations, and specialty moving services. The company is committed to social responsibility, participating in community initiatives like the Special Olympics and Move for Hunger. Excel Moving & Storage is also the first moving company in North Carolina to become GreenPlus Certified.

Moving Services

  • Residential Moving
  • Commercial Moving
  • International Moving
  • Storage Services
  • Local Moving
  • Long-Distance Moving
  • Furniture Moving
  • Corporate Relocation Services
  • Specialty Moving
  • De-Clutter Program
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1140462

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Excel Moving & Storage Inc

We analyzed and organized the customer reviews of Excel Moving & Storage Inc in Raleigh, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Excel Moving & Storage Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.36/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

amazing service from start to finish

great work by movers

great work by movers

experience was top notch

2. Punctuality

8.31/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

showed up right on time

they were prompt

showed up on time

were on-time

3. Affordability

6.29/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

great pricing on the move

out of $8000 moving fee and replacing broken items

extremely expensive due to double the original estimate

the move was overpriced

4. Communication

7.18/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

provided great customer service

clear communication initially but had a miscommunication later

communicated very well with us

overall customer service was good

5. Stick to Prices

4.88/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

to charge me more for packing which I already told coordinator

Did not stick to quoted prices or promises

did not stick to quoted prices, doubled the cost unexpectedly

did not stick to quoted prices

6. Speed

9.3/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

they were so quick

packed up my house in 4 hours

efficient during pick-up and delivery

fast move

7. Friendliness

9.2/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

all were so friendly

they are kind

Miguel and Q were courteous

the teams were extremely professional, helpful, and respectful

8. Will Hire Again

7.96/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

really appreciate the seamless service

Bad moving company

would hire again

would certainly use this company again

9. Professionalism

8.25/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

they are professional

were efficient and professional

teams were extremely professional, helpful, and respectful

good service provided by packers and driver

10. Conflict Handling

3.4/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Company acted quickly to resolve a misunderstanding

Company compensated for the delay, showing willingness

did not make an effort to right the wrong

did not rectify the situation with the additional charges

11. Precision & Care

7.7/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

took great care of all our belongings

care for my things

took great care of our whole home

careful with items

Customer Insights icon

Customer Insights

Cost: $ 12390.00 from 3 historical data points


Interstate Move Duration: 4 days from 12 reviews

Great Crew Members icon

Great Crew Members

Matt,Sydney,LynnwoodMatt and Sydney coordinated well, Lynnwood checked in
Anthony, Tim, Dominickind and professional, did a great job
MiguelMiguel provided great customer service and care
Miguel,Qshowed up right on time, were efficient, professional and courteous
Q,Dawayne,Juan,Martin,Jorgethe teams were extremely professional, helpful, and respectful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Excel Moving & Storage Inc

Location
2612 Discovery Dr, Raleigh, NC, 27616
Phone
(919) 213-6694
Link
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