Citywide Moving Systems was founded close to three decades ago on a commitment to provide reliable and efficient moving services. With the main office and storage facility in Monroe and a Charlotte satellite office, the family-owned and operated company serves North Carolina families and businesses, helping with local, intrastate, and interstate moves. Promising on-time relocation services and fair and accurate prices, the business credits its success to the well-trained team who stops at nothing to ensure your belongings get safely delivered to your new destination. From packing and specialty moving to storage, Citywide Moving Systems provides all the help you need.
Citywide Moving Systems Monroe
Very Good
based on 956+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Citywide Moving Systems Monroe
Additional Cities Served: Concord, Gastonia, Rock Hill, Hickory, Indian Trail, Monroe, MatthewsShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Apartment Moving
- Storage Services
- Piano Services
- Packing Services
- Residential Moving
- Moving Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Citywide Moving Systems Monroe
We analyzed and organized the customer reviews of Citywide Moving Systems Monroe in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Citywide Moving Systems Monroe based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.29/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Can't say enough good things about them”
“great moving experience with the company”
“great service by company”
“crew was very professional”
2. Punctuality
9.4/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“were on time”
“they were on time”
“team showed up on time”
3. Affordability
7.47/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the service was affordable”
“price to be on the low/fair side”
“Increases price”
“good pricing provided”
4. Communication
8.84/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“staff members were friendly and professional”
“everything was explained thoroughly beforehand”
“office was great to work with”
“they ask questions and were responsive”
5. Stick to Prices
4.78/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quoted me two different prices.”
“charged me for time after the movers were done”
“Then increases price”
“owner gave us a quote without negative follow-up”
6. Speed
9.65/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“efficient in moving”
“team were fast and efficient in loading”
“they were amazingly efficient”
“work efficiently”
7. Friendliness
9.43/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Feel grateful and want to thank them”
“friendly and cheerful”
“all staff members were friendly”
“very friendly”
8. Will Hire Again
9.23/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Thank you implies would hire again”
“would recommend and hire again”
“recommend this company and would hire again”
“would highly recommend to others”
9. Professionalism
9.12/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was very professional”
“crew was professional”
“crew was hard working”
“crew was professional”
10. Conflict Handling
3.16/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Jason does not get a pass for being very rude”
“no concession from the owner and son's attitude”
“Company dismissed my claims”
“wife's diamond earring was missing after move”
11. Precision & Care
9.06/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Thorough and respectful with our belongings”
“piano moved smoothly without issues”
“handled my belongings with care”
“took very good care of all of our belongings”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Great Crew Members
| Jason, Wayne, Mario | Good things said about them |
| Jason, Jacob, Wayne | handled a difficult item impressively |
| Jason | Jason and his team did great work |
| Jason | deserved praise for being fantastic and efficient |
| Matt | deserved praise for amazing job and efficiency |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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