Big Guys Moving & Storage

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MoversChevron RightNorth CarolinaChevron RightFayettevilleChevron RightBig Guys Moving & Storage
based on 185+ data points
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About Big Guys Moving & Storage

Big Guys Moving & Storage is a locally owned business based in Fayetteville, North Carolina. Established in 2018, the company specializes in both local and long-distance moves for residential and commercial clients. They pride themselves on their focus on customer satisfaction and high-quality moving services, treating clients' valuables with care. Their service area includes surrounding areas of Fayetteville, and they have experience with military moves. The company also gives back to the community by partnering with the Fayetteville Marksman and the National Arena League's Carolina Cobras. Their services include local and long-distance moves, residential and commercial moving, and delivery services.

Moving Services

  • Local and long-distance moving services
  • Military moves
  • Residential and commercial moves
  • Basic insurance included
  • 3 hour minimum for all moves, 4 hour minimum for moves over 30 miles
  • Residential and commercial delivery
  • Affordable and cheap moving services
  • Efficient and timely moving process
  • Careful handling of fragile furniture
  • Quick and effective delivery

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Customer Reviews of Big Guys Moving & Storage

We analyzed and organized the customer reviews of Big Guys Moving & Storage in Fayetteville, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Big Guys Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.84/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great service provided

did an AMAZING job when transporting my items

best at providing a quote quickly and easily

they were awesome and professional

2. Punctuality

8.92/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were on time

showed up on time

very punctual

They arrived on time

3. Affordability

6.08/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

price was affordable

prices were much better than others

paid thousands, described as horrible experience

affordable

4. Communication

6.62/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

let me know what was going to be done

poor communication and slow to respond

great communication

discussed all prepayments, final pay clearly

5. Stick to Prices

5.61/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

didn't need extra hand holding to get a quote

quoted one price then charged another

nothing changed from the discussed pay

owner verified it would be only my stuff

6. Speed

8.57/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

serviced my needs in a timely manner

loaded a 26ft U-Haul truck in 4 hours

took 9 hours for a 2 bedroom move

were efficient

7. Friendliness

8.14/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very personable

they are friendly and professional

very attentive to needs

Both men were very polite

8. Will Hire Again

7.65/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

definitely be using this company again

I'll definitely be calling again for my next move

would hire again

recommend them and would hire again

9. Professionalism

7.74/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Very professional

were extremely professional and knew how to get the job done

very professional

they are professional

10. Precision & Care

7.35/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

careful with items, no damages

damaged items and filthy mattresses

respected my belongings

nothing was damaged

Customer Insights icon

Customer Insights

Cost: $ 729.00 from 5 historical data points


Great Crew Members icon

Great Crew Members

Brandonthe owner Brandon seemed more than happy to help
Brandonprovided great service even on a rainy Sunday
Brandonextremely professional and efficient
Branden, Miguelamazing job and very polite with my fragile furniture
Nehemias Lugo-CheverezNehemias was on point and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Big Guys Moving & Storage

Location
Lumberton, NC, 28358
Phone
(910) 603-3019
Link
Google
Yelp
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