U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 97 other Landis moving companies, and 669 moving companies in North Carolina.
Key Takeaways:
- Overall rating: 3.52 out of 10
- Highest 11-point rating category: Affordability
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945, has grown into a major provider of do-it-yourself moving services across North America. Based in Phoenix, Arizona, U-Haul operates nationwide, offering a range of services that include truck and trailer rentals, self-storage units, portable moving and storage containers (U-Box), and moving supplies. The company also provides special services for college moves, military moves, and even propane and hitch installation services. U-Haul is distinguished by its long history, starting from a post-war idea by founders L.S. "Sam" Shoen and Anna Mary Carty Shoen, who introduced the concept of one-way trailer rentals. This innovation spurred the growth of an industry and has kept U-Haul at the forefront of the DIY moving sector. The company's extensive network is bolstered by over 20,000 neighborhood dealers. U-Haul celebrates its deep-rooted history with continuous service enhancement, like the Truck Share 24/7 program, ensuring round-the-clock availability of their fleet through internet-enabled devices.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Affordability | 4.56 | ↓ -39.8% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Affordability - 4.56/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- Cross-Country Moving
- Military Moving
- College Moving
- Last-Minute Moving
- Furniture Moving
- Appliance Moving
- Piano Moving
- Packing Services
- Storage Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 428418
- MC: 882125
- ENTITY TYPE: Carrier
55
Registered Trucks, Tractors, or Vans
96
Registered Drivers
8/27/24
Most Recent USDOT Update
1,709,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Landis, NC, 28088
- (980) 248-2308
- https://www.uhaul.com/Locations/UBox-Containers-near-Concord-NC-28027/954028/
How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:

Our original review-based ranking algorithm
We started with a total of 669 companies that offer moving services in the North Carolina area.
From these 669 companies, we analyzed a total of 103,298 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 669 companies and 2,011 different 3rd party review and social profiles.
Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 262,554 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 39,126 Landis moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?