Gopher, Inc Review
Looking to hire Gopher, Inc? See our detailed 11-point review based on our independent analysis of Gopher, Inc, 45 other Holly Springs moving companies, and 669 moving companies in North Carolina.
Gopher, Inc has an overall score of 8.15 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 61.1% of all movers in North Carolina and the top 64.17% of moving companies nationwide. They score better than 408 movers in North Carolina.
Key Takeaways:
- Overall rating: 8.15 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Gopher, Inc is an on-demand community marketplace company, founded by John Newbury and Tom Livolsi in Raleigh, NC. The company, which began as an app concept on a golf course, has since grown significantly, encompassing nearly 30,000 users in all 50 states. In its goal of catering to various service requirements, Gopher provides a diverse range of services including but not limited to food, grocery and age-restricted delivery, home services, small to medium sized moves, junk removal, courier services, landscaping, errands, furniture assembly, ride-sharing, and several other tasks. The diligent team at Gopher is proud of serving their dedicated iOS clients since the company's inception and after an entire year of data collection and assessment, they decided to launch an Android version of their app in 2020. Like many other businesses providing services in Holly Springs, NC, Gopher places great emphasis on community, transparency, adaptability, integrity, and humility.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Gopher, Inc & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.03 | ↓ -3.3% | 5 | 0 | 100.0% | |
| Punctuality | 8.33 | ↑ 4.4% | 4 | 0 | 100.0% | |
| Affordability | 8.24 | ↑ 8.8% | 4 | 0 | 100.0% | |
| Communication | 8.85 | ↑ 19.1% | 10 | 0 | 100.0% | |
| Speed | 8.57 | ↑ 1.4% | 4 | 0 | 100.0% | |
| Friendliness | 8.05 | ↓ -7.8% | 2 | 0 | 100.0% | |
| Will Hire Again | 8.38 | ↑ 4.2% | 10 | 0 | 100.0% |
Recent Gopher, Inc Reviews
Quality - 8.03/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.33/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.24/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.85/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.57/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.05/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.38/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by Gopher, Inc
- Small to medium sized moves
- Junk removal
- Furniture assembly
- Home services
- Courier Services
- Grocery delivery
- Food delivery
- Age-restricted delivery
- Ride-sharing
- Task assistance
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 1633170
- ENTITY TYPE: Carrier
14
Registered Trucks, Tractors, or Vans
14
Registered Drivers
10/27/23
Most Recent USDOT Update
250,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Awards
How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 669 companies that offer moving services in the North Carolina area.
From these 669 companies, we analyzed a total of 103,298 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 669 companies and 2,011 different 3rd party review and social profiles.
Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 262,554 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 39,126 Holly Springs moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
