Rutledge Mini Storage Review
Looking to hire Rutledge Mini Storage? See our detailed 11-point review based on our independent analysis of Rutledge Mini Storage, 91 other Durham moving companies, and 664 moving companies in North Carolina.
Key Takeaways:
- Overall rating: 7.04 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Rutledge Mini Storage is a moving and storage company with four convenient locations in Washington and Durham, North Carolina. They offer a range of self-storage units in different sizes to cater to the varying needs of residents and businesses in the local areas, including Bath, Chocowinity, Old Ford, Washington, Pantego, Greenville, Braggtown, Gorman, and Joyland. The storage facilities are well-maintained, well-lit, and protected with multiple locking systems to ensure the security of stored items. Additionally, Rutledge Mini Storage offers U-Haul truck and trailer rentals, making them a one-stop-shop for all storage and moving needs. Customers praise the cleanliness of the facilities, easy access, and excellent customer service.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Rutledge Mini Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.45 | ↓ -10.5% | 2 | 0 | 100.0% | |
| Affordability | 7.65 | ↑ 0.8% | 3 | 0 | 100.0% | |
| Communication | 7.16 | ↓ -3.7% | 2 | 0 | 100.0% | |
| Friendliness | 8.72 | ↓ -0.5% | 6 | 0 | 100.0% | |
| Will Hire Again | 6.85 | ↓ -15.2% | 2 | 1 | 66.7% | |
| Professionalism | 7.90 | ↓ -3.6% | 3 | 0 | 100.0% | |
| Conflict Handling | 4.88 | ↑ 20.0% | 1 | 0 | 100.0% |
Recent Rutledge Mini Storage Reviews
Quality - 7.45/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 7.65/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.16/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 8.72/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.85/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.90/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.88/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Additional Details
Moving Services Offered by Rutledge Mini Storage
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
Licenses
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Detailed Customer Insights
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Awards
Contact Rutledge Mini Storage
- 1904 Aiken Ave, Durham, NC, 27704
- (919) 688-5036
- https://www.rutledgeministorage.com/
Follow Rutledge Mini Storage:
How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 664 companies that offer moving services in the North Carolina area.
From these 664 companies, we analyzed a total of 103,298 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 664 companies and 2,006 different 3rd party review and social profiles.
Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 262,554 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 43,577 Durham moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
