Marrins' Moving

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About Marrins' Moving

Marrins' Moving is a company based in Raleigh, NC, offering a unique, personalized level of service for residential, commercial, and international moving. The company takes pride in making the moving process as simple, affordable, and stress-free as possible, ensuring customers receive top-quality service. In addition to its moving services, Marrins' Moving also provides white glove full service storage and secure document storage services. Their location in Durham, NC, allows them to serve customers in the surrounding area, including Morrisville. With a commitment to customer satisfaction and attention to detail, Marrins' Moving is a unique choice for those seeking expert moving services in Raleigh.

Moving Services

  • Local Moving
  • Residential Moving
  • Commercial Moving
  • International Moving
  • Full Service Storage
  • Piano Moving
  • Packing Services
  • Hourly Moving
  • Document Storage
  • Furniture Moving

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Customer Reviews of Marrins' Moving

We analyzed and organized the customer reviews of Marrins' Moving in Raleigh, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Marrins' Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.22/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

conducted themselves so well that I will always recommend your company

horrific experience and worst moving experience ever

ruin your moving experience

great work by movers

2. Punctuality

6.42/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

took over 12 hours to complete a typically 5-hour move

called in advance and arrived early

took 9 hours longer than estimated

called in advance and arrived early.

3. Affordability

6.62/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Good value compared to other quotes

final bill ended up being just about double

able to save a little money with free boxes

Paid over $10,000, not worth the service and stress

4. Communication

5.24/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

the lady on the phone got upset and hung up

3 weeks later we’ve had no response from them

office communication was okay, required follow-up

unapologetic behaviors

5. Stick to Prices

5.79/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

would not honor the quote I was given

quote an attractive price but actual cost higher

fraudulent practice suggests prices weren't reliable

final bill was just about double the estimate

6. Speed

7.04/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took over 12 hours for a move that should be 5 hours

move took significantly longer

ran out of room and took an extra day

felt slightly slow due to being charged for extra hours

7. Friendliness

8.75/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

conducted themselves so well and were patient

they are very nice people

they sound like nice people

team was helpful, patient and kind

8. Will Hire Again

6.62/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

will always recommend your company

wouldn't give your company a second chance

recommend this company and would hire again

would hire again

9. Professionalism

7.2/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

conducted themselves professionally despite difficult situations

very professional team

as professional as could be hoped for

lack of professionalism in handling items

10. Conflict Handling

2.1/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

attempted to handle minor damage responsibly

no effort to rectify damages or respond

Did not respond to claims, making insurance feel worthless

have not settled insurance for damages

11. Precision & Care

6.24/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

excellent job wrapping items, careful handling

belongings not handled with care

zero loss or damage

furniture was totally destroyed, indicating carelessness

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Customer Insights

Local Move Duration: 5 hours from 12 reviews

Great Crew Members icon

Great Crew Members

Oscar B., Maurice T., Charlie H.were the best, very professional and careful
Oscar B., Maurice T., Charlie H.were the best, helpful, patient, kind, and professional.
Carlos, Abel, Salvadorhard working and great at their job
Javahn,Kelli,Robertgreat help during the move
Charles Darby, Jarius BarnesGreat to work with, implying good service provided by these individuals
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Marrins' Moving

Location
5104 Chin Page Rd, Durham, NC, 27703
Phone
(919) 469-1488
Link
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