J.E. Ladd & Son Transfer is a local family business that provides professional moving services in Durham, Chapel Hill, and the Raleigh, NC area. It has been conducting hassle-free moves since 1882. It offers residential moving services, including packing and unpacking if desired. J.E. Ladd & Son also provides piano and antique moving, ensuring that your most prized possessions will remain undamaged during the process. It has also helped clients, including Duke University, with large-scale commercial moves. Regardless if you need antique, piano, or long-distance moving, you can rest assured that you will find a Ladd family member present at every job.
J.E. Ladd & Son Transfer
Ranked Top 3 Best Movers in Raleigh, NC
Exceptional
based on 716+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About J.E. Ladd & Son Transfer
Additional Cities Served: Durham, Cary, Chapel Hill, Apex, Burlington, Wake Forest, Fuquay-VarinaShow More >
Moving Services
- Cheap moving services
- Local moving services
- Piano moving services
- Antique moving services
- Commercial moving services
- Packing services
- Storage services
Awards
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Customer Reviews of J.E. Ladd & Son Transfer
We analyzed and organized the customer reviews of J.E. Ladd & Son Transfer in Raleigh, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for J.E. Ladd & Son Transfer based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.65/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“extremely satisfied with the service”
“great work by movers”
“incredibly professional, thorough, and careful with items”
“These movers are top notch”
2. Punctuality
9.24/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team showed up on time”
“they are always on time”
“Showed up on time”
“called the night before to confirm”
3. Affordability
9.45/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price seemed quite reasonable”
“charged less than the estimate”
“worth every penny and more”
“not the cheapest option, but worth the money”
4. Communication
9.15/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“were very responsive and provided help over the phone”
“always available to talk about concerns”
“appreciated how detail oriented the owner was”
“transparent communication was appreciated”
5. Stick to Prices
9.02/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged me less than the estimate”
“provided an accurate estimate upfront”
“adjusted quote for less work than anticipated”
“adjusted charges lower than expected”
6. Speed
9.74/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move went faster than expected”
“impressive efficiency”
“did it in record time”
“Fast during the move.”
7. Friendliness
9.8/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“showed hospitality over the phone”
“all the movers were courteous”
“Jay was very friendly”
“happy to recommend them to everyone we know”
8. Will Hire Again
9.47/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“plan to use their services for the next move”
“will definitely use for all future moves”
“highly recommend them and would hire again”
“will always use them for future moves”
9. Professionalism
9.6/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Jay was beyond professional over the phone”
“handled professionally”
“Jay was very professional”
“incredibly professional, and detailed work”
10. Conflict Handling
8.63/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Took extra steps to fix the piano's pedal”
“went the extra mile with washer and dryer”
“offered to replace the wheels not their fault”
“Really worked with her to make moving easy implies willingness to rectify issues”
11. Precision & Care
9.65/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“extremely careful with my furniture and boxes”
“cared for our stuff as if it were their own”
“made sure every box and piece of furniture was placed where I wanted”
“handled belongings with precision”
Customer Insights
Local Move Duration: 3 hours from 5 reviews
Great Crew Members
| Jay | Jay was beyond professional and very helpful |
| Jay | Jay was very friendly and professional |
| Jay, Steve, Tony | incredibly professional and efficient move |
| Jay,Tony,Steve | handled our belongings with precision and were true professionals |
| Jay Ladd, Rodney | have moved me at least three times, always great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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