Collegeboxes at U-Haul Moving & Storage at Durham Chapel Review
Looking to hire Collegeboxes at U-Haul Moving & Storage at Durham Chapel? See our detailed 11-point review based on our independent analysis of Collegeboxes at U-Haul Moving & Storage at Durham Chapel, 91 other Durham moving companies, and 664 moving companies in North Carolina.
Key Takeaways:
- Overall rating: 5.24 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Collegeboxes began as a student-run business at Duke University in 1999, and is now a division of U-Haul. Specializing in student moving, storage, and shipping services, the company provides full-service storage and shipping services to thousands of students nationwide. Their service offerings include dorm room pick-ups, storage or shipping of belongings anywhere worldwide, delivery services upon return, international shipping and direct shipping. For those who are in need of more general moving services, exploring the numerous movers in Durham, NC could be beneficial. Please note that Collegeboxes' pick up and delivery services cater specifically to college students and the unique challenges they face during the moving process. In addition to its robust services, Collegeboxes also places a significant emphasis on sustainability and reducing on-campus congestion.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Collegeboxes at U-Haul Moving & Storage at Durham Chapel & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Affordability | 4.81 | ↓ -36.5% | 0 | 1 | 0.0% | |
| Communication | 5.79 | ↓ -22.1% | 1 | 1 | 50.0% | |
| Stick to Prices | 3.29 | ↓ -44.8% | 0 | 1 | 0.0% | |
| Friendliness | 6.93 | ↓ -20.7% | 1 | 1 | 50.0% | |
| Will Hire Again | 6.18 | ↓ -23.2% | 0 | 1 | 0.0% | |
| Professionalism | 5.99 | ↓ -26.7% | 0 | 1 | 0.0% |
Recent Collegeboxes at U-Haul Moving & Storage at Durham Chapel Reviews
Affordability - 4.81/10
How affordable was the moving service?
Overall Review Distribution
Communication - 5.79/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.29/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 6.93/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.18/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 5.99/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by Collegeboxes at U-Haul Moving & Storage at Durham Chapel
- Storage & Shipping
- Study Abroad
- Ship to School
- Direct Shipping
- International Shipping
- Online Account Management
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
- Collegeboxes Supply Kit
Licenses
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Detailed Customer Insights
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Contact Collegeboxes at U-Haul Moving & Storage at Durham Chapel
- 4411 Durham-Chapel Hill Blvd, Durham, NC, 27707
- (919) 794-6133
- https://www.collegeboxes.com/
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How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 664 companies that offer moving services in the North Carolina area.
From these 664 companies, we analyzed a total of 103,298 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 664 companies and 2,006 different 3rd party review and social profiles.
Each of the ~103,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 262,554 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 43,449 Durham moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
