Bellhop Moving, located in Durham, North Carolina, is a modern and efficient moving company serving an expansive list of states throughout the U.S., ensuring a wider service area than just their local metro area. Bellhop provides an array of services including local moves, long-distance moves, last-minute moves, commercial moves and hourly labor for home projects. Customers can easily manage their moving process through an accessible online dashboard, assuring user-friendliness and convenience. Highlighting their commitment to customer service excellence, Bellhop tailors moving plans according to individual needs. They have successfully performed over 300,000 moves with a high customer rating of 4.8/5, evidencing their quality of service.
Bellhop Moving
based on 505+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- Last-Minute Moves
- Commercial Moves
- Labor-only Moving
- Customized Service
- Simplified Booking
- Worry-free Pricing
- Professional and Friendly Movers
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Customer Reviews of Bellhop Moving
We analyzed and organized the customer reviews of Bellhop Moving in Chapel Hill, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bellhop Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.44/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“OVERALL STAY AWAY implies dissatisfaction with the service”
“Desmond & Kaeson were great movers”
“many items were scratched and dented”
“Excellent service”
2. Punctuality
6.76/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“did not arrive as scheduled”
“no show for the move”
“rescheduled and late delivery of moving truck”
“got a call 15 minutes before the move about a problem”
3. Affordability
5.07/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Hidden fees, being charged for travel time”
“charged unapproved additional tip”
“charged the full amount without authorization”
“took over $600 for services not provided”
4. Communication
4.84/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“hours attempting to contact people”
“poor response from customer service”
“pre-move service is good, but no one answers on move day”
“never heard back from submitted ticket”
5. Stick to Prices
2.48/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quote was not honored”
“charged unapproved additional tip”
“did not stick to the quoted price of deposit only”
“expected service not provided after payment taken”
6. Speed
7.82/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“did not show up at all”
“got a truck and one mover at 2:00 instead of 8:00”
“husband and I had to move everything ourselves”
“move took longer than scheduled”
7. Friendliness
9.01/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“great attitude”
“the actual people were nice”
“the employees are nice”
“so kind”
8. Will Hire Again
6.88/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“OVERALL STAY AWAY implies would not hire again”
“would hire Desmond & Kaeson again”
“will add addendum about hiring again”
“would hire again”
9. Professionalism
6.93/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“conducted themselves professionally”
“sending one young gentleman was unprofessional”
“unprofessional in handling the move situation”
“Very professional service”
10. Conflict Handling
1.8/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did discount my move but not satisfactory”
“still awaiting damage team's reply”
“not helpful post-move, put on hold, never call back”
“did not respond to concern about unapproved charge”
11. Precision & Care
6.87/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“the damage was worth way more than the discounts”
“very courteous and careful”
“furniture dropped and damaged”
“bellhop really messed up your stuff”
Customer Insights
Cost: $ 675.00 from 4 historical data points
Great Crew Members
| Desmond, Kaeson | very courteous and careful, great attitude |
| Javon, Ian | Javon and Ian were amazing and professional |
| Austin, Kaeson | hard working, diligent, and kind |
| Jordan, Hunter | helped position a rug and move a HEAVY sleeper sofa |
| Sediq, Brandon | went above and beyond, packed safely and efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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