For nearly 25 years, PODS Moving & Storage has been a renowned name in the moving and storage industry. The company enjoys a strong international presence with locations across Canada, Australia, the U.K. alongside their U.S. outlets spread across 46 states and six provinces. They specialize in crafting personalized moving and storage solutions, such as portable storage containers and conveniently flexible loading/unloading services. For customers looking for additional support, PODS extends access to a connection of trusted local labor providers in Concord, NC, packing supplies, and even car shipping services. With flexibility, control, and personalized service at their core, PODS delivers an comprehensive moving experience designed around unique customer needs.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Huntersville, Kannapolis, Cornelius, Harrisburg, Davidson, Mocksville, China GroveShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Packing & Loading Assistance
- Storage On-Site
- Moving Supplies
- Store at Our Facilities
- Car Shipping
- Commercial Moving
- Contents Protection
- At-home storage service
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Concord, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“move went according to plan”
“charged for undelivered service and took pod away”
“Great value for the service provided”
“Pods was very effective with the overall move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“loaders, unloaders were very timely”
“they did not show up on the scheduled date”
“company failed to deliver on the scheduled date”
“they were on time for both delivery and pickup”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Great value for the service provided”
“pricing is competitive”
“Pods have outrageous pricing”
“the price was great”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“email and text message updates as the move progressed”
“customer service protects drivers, not helpful”
“Great customer service from the beginning to the end”
“Pods are so responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price upfront was exact and no headaches”
“failed to fulfill the agreed contract”
“there is no mention of price change”
“paid twice and even three times for the same service”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery is 10 days late”
“amazingly fast”
“efficient in delivering the POD”
“Quickly moved two 16' PODS”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude driver, manager not calling back”
“friendly”
“Very courteous and respectful”
“was courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would recommend PODS for your next move”
“would never use this company again”
“Will use PODS again if needed”
“will continue to use PODS”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Driver's are professional”
“disinterested and indifferent customer service”
“very professional and experienced”
“incompetence shown in handling the situation”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no follow-up after multiple contacts for issue resolution”
“did not rectify the situation despite the inconvenience caused”
“no explanation or help provided”
“Pods employees set customer up for failure”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful movers”
“took care not to damage narrow alleys”
“took extra caution to avoid an unburied fiber cable”
“considerate with our items”
Customer Insights
Cost: $ 1595.00 from 4 historical data points
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
| Tony | manager upheld driver's unprofessionalism |
| Pete Slavick | Pete was professional and friendly, got the pod right where wanted |
| Connor | handled our delivery & pickup professionally |
| W, Greene | provided superb service and guidance |
| Pete Slavick | Pete showed caution, expertise, and good communication. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Concord Moving Services
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