Hilldrup is a family-owned moving company with 900 employees and ten branches located in six states. It has a location in Charlotte that has served the surrounding areas since 1999. For more than 20 years, it has been the number one choice for North Carolina families, professionals, businesses, and universities that need to move their precious belongings to another city or state. Hilldrup offers full-service moving and packing services. It specializes in residential and corporate relocations, government and military moves, and logistics services that include white-glove moving, specialized warehousing, and final-mile deliveries. Hilldrup has a secure, climate-controlled facility offering 80,000 square feet of storage. Its employees all go through rigorous training programs designed to teach them the ins and outs of being a great mover – someone who will show up on time, carry heavy items without complaints, and treat your items with respect.
Hilldrup
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Hilldrup
Additional Cities Served: Concord, Gastonia, Rock Hill, Huntersville, Indian Trail, Mooresville, MonroeShow More >
Moving Services
- Office Moving Preparations
- Specialized rigging, packing, and crating
- Shredding and records management
- Personalized crates and moving materials for relocating employees
- Packing assistance and cleaning services
- Technology Services: Disconnect/Reconnect Technology Relocation Specialists (TRS)
- Data center relocations
- Office Furniture Installation Services
- Disassembly, reconfiguration, and furniture installation
- Repairs and readjustments of workstations
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Customer Reviews of Hilldrup
We analyzed and organized the customer reviews of Hilldrup in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hilldrup based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great experience with the service”
“trusted Hilldrup based on referral and reviews but disappointed”
“great job of packing our household effects”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team was known for being late”
“they were timely”
“they arrived on time”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was higher but worth it”
“Worth every penny ”
“Little more expensive but provided value”
“had to pay $2,500 more than expected”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very efficient and courteous communication”
“miscommunication about packing and unloading instructions”
“wonderful to work with and talk to”
“communicated effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Paid the price quoted”
“No mention of price discrepancies ”
“Nothing we were told by their employees was honored”
“had to pay extra $200 despite "binding" quote ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very fast in moving”
“Very awesome!”
“were efficient”
“very quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are nice and polite”
“crew was patient and polite”
“people are wonderful”
“all team members were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“would not choose to use them in the future”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“unprofessional behavior regarding timeliness and packing”
“all men upon delivery were professional”
“teams were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“resolved the issue with subcontractor efficiently”
“ease of filing for reimbursement was positive”
“Handled insurance and repairs smoothly ”
“lack of communication implies no attempt to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“goods were delivered safely”
“very careful with my belongings”
“items were flipped and damaged, showing lack of care”
“had damage and missing pieces”
Customer Insights
Local Move Duration: 6 hours from 6 reviews
Great Crew Members
| Scott, Jason, Anthony, Melodie | Scott, Jason, Anthony were careful and polite, Melodie was efficient in communication |
| Scott | went above and beyond what I was expecting |
| Scott, Jason, Anthony, Charles | praised for efficient and professional work |
| Hanna,Brea | You should request Hanna and Brea for your move. |
| James P, Dorian, James W, Raheem, Shaunquez | great employees working for them |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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