E.E. Ward Moving & Storage Co.

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About E.E. Ward Moving & Storage Co.

E.E. Ward Moving & Storage Co. has been providing professional moving services since 1881. Based in Columbus, Ohio, this family-owned business also operates in Charlotte and Raleigh, North Carolina. Their service area includes local, long distance, and international moves. Specializing in household goods moving and storage, E.E. Ward offers local moving, office moving, long distance moving, international moving, corporate relocation, and storage services. As the oldest African-American owned business in the United States, they emphasize the importance of diversity and inclusion in their team and mission. With numerous industry awards and recognition, E.E. Ward represents exceptional quality, professionalism, and customer service.

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Moving Services

  • Local Moving
  • Long Distance Moving
  • International Moving
  • Corporate Relocation
  • Office Moving
  • Household Movers
  • Commercial Relocation
  • Storage Services
  • Packing Services
  • Furniture Moving

Awards

Top 3 Movers in Charlotte, NC 2024 award
Top 10 Movers in Charlotte, NC 2023 award

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Customer Reviews of E.E. Ward Moving & Storage Co.

We analyzed and organized the customer reviews of E.E. Ward Moving & Storage Co. in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for E.E. Ward Moving & Storage Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.32/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

the team did a good job in the fundamentals

everything was handled very gently and smoothly

Amazing process and very professional

great work by movers

2. Punctuality

9.03/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

move was timely

arrived when they said they would

showed up on-time

arrived at the time they said they would

3. Affordability

6.84/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

least expensive of 5 quotes

very expensive for a standard home

under the price estimate for some of their competitors

price was competitive

4. Communication

9.2/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Misty was a great communicator

Always communicate changes or any type of delay

communication was on point

Kevin Moore and his crew were extremely responsive

5. Stick to Prices

5.19/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Scott did not honor the unpacking part of other quotes

all expectations were met

add 50% to their quote due to follow on issues

no surprises on the bill

6. Speed

9.27/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

unloaded swiftly and efficiently

moved everything in just a few hours

hustled, no excessive breaks

so quick and efficient in finishing the move

7. Friendliness

9.67/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

they were kind and even played with our kids

they made me feel like family

the workers were very friendly

8. Will Hire Again

9.32/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would love to recommend them

Don't think I'll ever move myself again

recommend this company and would hire again

would hire again

9. Professionalism

9.56/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Very professional

extremely professional and very patient

Marc and his team were professional

The men never once complained and worked well together

10. Conflict Handling

7.45/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Scott chose to do nothing to rectify the issue

purchased and installed missing nuts and bolts

willing to go the extra mile for my satisfaction

kept important stone until I called

11. Precision & Care

8.62/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

furniture have minor damages and the mattress is wet with a big purple stain

handled everything very gently

treated our belongings with care

movers were clean, quick, and efficient

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Great Crew Members

MistyMisty was proactive and kept us up to date
BethanyTook very good care of me
Leeasked for same crew due to impressive service
MarcMarc and his team did everything and were kind
Kevin Moore, Drew, JeffExtremely responsive, diligent and professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact E.E. Ward Moving & Storage Co.

Location
3035 Horseshoe Ln suite n, Charlotte, NC, 28208
Phone
+1 704-774-4884
Link
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