All American Relocation is a full-service moving company based in Raleigh and Charlotte, North Carolina. Owned and operated by Brett Plummer & John Potts, the company has grown from 30 to over 150 employees. The firm offers a variety of services including local, long-distance, and international moving, storage solutions, office space planning and design, asset management, and installation services. Praised for its dedication to customer service, it has been recognized as the National Mover of the Year by the American Moving and Storage Association and maintains a 94% Customer Willingness to Recommend score. Their motto is 'Whatever it takes', emphasizing their commitment to provide superior relocation experience.
All American Relocation

About All American Relocation
Additional Cities Served: Concord, Gastonia, Mooresville, Monroe, Matthews, Waxhaw, HarrisburgShow More >
Moving Services
- Residential Moving
- Local Moving
- International Moving
- Long Distance Moving
- Employee Relocation
- Local Storage
- Commercial Moving
- Commercial Moving Installation / Space Planning & Design
- Commercial Moving / Project Management
- Asset Management / Commercial Storage
Authorized
for Interstate Moves
Last Checked: 12/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of All American Relocation
We analyzed and organized the customer reviews of All American Relocation in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for All American Relocation based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“lost valuable and sentimental items”
“All American made our move very easy”
“Nikko and his team were wonderful and professional.”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time”
“delivered on time to our new home”
“did it in a timely manner”
“called in morning but didn't show up, expected better notification”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“bid was almost tripled”
“cost more than $600 higher than quoted”
“an additional $1,330 charge unexpectedly”
“after spending over 14 thousand dollars”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Suzanne was knowledgeable and helpful”
“extremely responsive to our inquiry”
“responsive and courteous”
“constant communication and follow up”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they will falsify your quote to get the business”
“charged $550 more despite being under the quote”
“bid was almost tripled”
“cost more than $600 higher than quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“worked very efficiently”
“Quick Easy Unload”
“Fast unloading”
“Very fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“Love these guys!”
“staff and crew were phenomenal”
“really pleasant to be around”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would never hire this company again”
“would hire again”
“made the transition a great experience”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Bruce is very professional and passionate about his work”
“They were professional throughout the process.”
“crew conducted themselves professionally”
“professional, highly organized”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“company didn't care to right the wrong”
“refused to repair or replace damaged items”
“completely unwilling to give any compensation”
“don't take responsibility when they screw up”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took great care of all our household belongings”
“lost or threw away personal belongings”
“They were very careful with all of our personal things.”
“took great care of our many delicate furniture items”
Great Crew Members
Ed, Danny, Angel, Sean | worked very efficiently and took great care |
Dee, Steve, Lawrence | great guys! |
Susanne | helped my parents move be seamless |
Suzanne | Suzanne was knowledgeable and helpful |
Nikko | Nikko and his team did great work. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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