All American Relocation

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MoversChevron RightNorth CarolinaChevron RightCharlotteChevron RightAll American Relocation
based on 262+ data points
Circle Info

About All American Relocation

All American Relocation is a full-service moving company based in Raleigh and Charlotte, North Carolina. Owned and operated by Brett Plummer & John Potts, the company has grown from 30 to over 150 employees. The firm offers a variety of services including local, long-distance, and international moving, storage solutions, office space planning and design, asset management, and installation services. Praised for its dedication to customer service, it has been recognized as the National Mover of the Year by the American Moving and Storage Association and maintains a 94% Customer Willingness to Recommend score. Their motto is 'Whatever it takes', emphasizing their commitment to provide superior relocation experience.

Moving Services

  • Residential Moving
  • Local Moving
  • International Moving
  • Long Distance Moving
  • Employee Relocation
  • Local Storage
  • Commercial Moving
  • Commercial Moving Installation / Space Planning & Design
  • Commercial Moving / Project Management
  • Asset Management / Commercial Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 12/18/24

USDOT

917428

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of All American Relocation

We analyzed and organized the customer reviews of All American Relocation in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for All American Relocation based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.31/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great work by movers

lost valuable and sentimental items

All American made our move very easy

Nikko and his team were wonderful and professional.

2. Punctuality

5.76/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

showed up on time

delivered on time to our new home

did it in a timely manner

called in morning but didn't show up, expected better notification

3. Affordability

3.34/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

bid was almost tripled

cost more than $600 higher than quoted

an additional $1,330 charge unexpectedly

after spending over 14 thousand dollars

4. Communication

6.15/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Suzanne was knowledgeable and helpful

extremely responsive to our inquiry

responsive and courteous

constant communication and follow up

5. Stick to Prices

1.75/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

they will falsify your quote to get the business

charged $550 more despite being under the quote

bid was almost tripled

cost more than $600 higher than quoted

6. Speed

6.42/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

worked very efficiently

Quick Easy Unload

Fast unloading

Very fast and efficient

7. Friendliness

9.02/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are friendly

Love these guys!

staff and crew were phenomenal

really pleasant to be around

8. Will Hire Again

6.67/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would never hire this company again

would hire again

made the transition a great experience

recommend this company and would hire again

9. Professionalism

7.78/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Bruce is very professional and passionate about his work

They were professional throughout the process.

crew conducted themselves professionally

professional, highly organized

10. Conflict Handling

1.37/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

company didn't care to right the wrong

refused to repair or replace damaged items

completely unwilling to give any compensation

don't take responsibility when they screw up

11. Precision & Care

6.68/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

took great care of all our household belongings

lost or threw away personal belongings

They were very careful with all of our personal things.

took great care of our many delicate furniture items

Great Crew Members icon

Great Crew Members

Ed, Danny, Angel, Seanworked very efficiently and took great care
Dee, Steve, Lawrencegreat guys!
Susannehelped my parents move be seamless
SuzanneSuzanne was knowledgeable and helpful
NikkoNikko and his team did great work.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact All American Relocation

Location
5433 Wyoming Ave, Charlotte, NC, 28273
Phone
(704) 927-0310
Link
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