U-Pack is a professional DIY moving service available in all 50 states, Canada, and Puerto Rico. Its location in Belmont serves Charlotte, Gastonia, and other nearby cities in North Carolina. It is one of the hundreds of service centers nationwide offering door-to-door moves for homes of all sizes, including military, senior, student, job relocation, and cross-country moves. U-Pack provides you with a metal, weatherproof container to pack your belongings into. From there, U-Pack drives the container to your new place for you, so you don’t have to carry anything but your keys! The company then picks up the container once you’re done unloading. U-Pack offers quality moving services while making the entire process more convenient and affordable with no waiting time for deliveries or surprise charges when all is said and done.
U-Pack
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About U-Pack
Additional Cities Served: Gastonia, Rock Hill, Huntersville, Indian Trail, Mooresville, Matthews, CorneliusShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- U-Pack vs Full Service Comparison
- U-Pack vs Portable Storage Comparison
- U-Pack vs Truck Rental Comparison
Awards
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Charlotte, NC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Probably one of the best moves I've done”
“terrific and professional service”
“Great experience with the service”
“I'm just so impressed with my recent move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivery of the containers was on time”
“They picked up my pods today as promised”
“have to be available all day for pick up and drop off”
“arrived sooner than expected and prompt delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“FAR better deal and quality than other services”
“saved us thousands of dollars”
“gave me about 5 different options to save money”
“pricing was exactly what I was quoted”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they should have followed up with a phone call”
“able to track the status of our cubes throughout the move”
“The sales team was very helpful and friendly”
“able to book online and communication with drivers”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“pricing was exactly what I was quoted”
“no mention of changing prices, so assuming quoted price was honored”
“Process was exactly as detailed”
“no mention of deviation from quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“entire customs process was a breeze”
“Fast and helpful indicates quick service”
“loaded and picked up trailer promptly without delays”
“got our stuff faster than expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“kind and accommodating team”
“very helpful and friendly”
“no specific mention, but overall positive experience implies friendliness”
“Both were top notch and very helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would definitely hire again due to great experience”
“would use Upack again if I had to move”
“would recommend them without reservation”
“I highly recommend this service”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional team”
“impressed with my recent move”
“very professional interactions”
“drivers are absolutely top notch and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Got the snagged cable situation resolved professionally”
“didn’t offer any recourse”
“went out of their way to make us happy”
“attempted to resolve initial trailer issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“nothing was damaged or broken”
“One minor issue with cable wires snagged”
“Our items were all intact upon arrival”
“no damages at all”
Customer Insights
Interstate Move Duration: 5 days from 14 reviews
Great Crew Members
| Philip, Terry-Dixie | Both were top notch and very helpful |
| AJ | AJ informed about exceeding the initial 17 feet |
| Two moving guys in Dallas | helped with the move effectively |
| John | John's professionalism and courtesy stood out |
| LT, Mr. Hilton | very friendly, respectful, and prompt with their drop-offs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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