Hero Piano Movers Review
Looking to hire Hero Piano Movers? See our detailed 11-point review based on our independent analysis of Hero Piano Movers, 40 other Asheville moving companies, and 683 moving companies in North Carolina.
Hero Piano Movers has an overall score of 8.90 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 86.52% of all movers in North Carolina and the top 87.42% of moving companies nationwide. They score better than 590 movers in North Carolina.
Key Takeaways:
- Hero Piano Movers is the Top 10 Movers in Asheville, NC
- Overall rating: 8.90 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Hero Piano Movers is a professional and reliable moving company that specializes in transporting pianos. This unique service makes them stand out among the movers in Asheville, NC. Offering services across North Carolina, South Carolina, Georgia, Tennessee, and Virginia, they have a team of experienced professionals who emphasize safety and innovative solutions in handling challenging scenarios in piano moving. The founder, Clay Freeman, has personally moved more than 1,200 pianos and holds both bachelor's and master's degrees in engineering from Clemson University, demonstrating their commitment to forward-thinking strategies and expert operations. Despite there being plenty of Asheville, NC moving services, what sets Hero Piano Movers apart is their commitment to personalized service, competitive rates, and customer satisfaction. The goal is to establish long-lasting relationships with their clients, something that they continually work hard to achieve.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Hero Piano Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.45 | ↑ 13.8% | 35 | 0 | 100.0% | |
| Punctuality | 8.89 | ↑ 11.5% | 7 | 0 | 100.0% | |
| Affordability | 8.79 | ↑ 16.1% | 6 | 0 | 100.0% | |
| Communication | 9.14 | ↑ 23.0% | 13 | 0 | 100.0% | |
| Speed | 8.44 | ↓ 0.0% | 3 | 0 | 100.0% | |
| Friendliness | 9.52 | ↑ 9.1% | 22 | 0 | 100.0% | |
| Will Hire Again | 9.39 | ↑ 16.8% | 36 | 0 | 100.0% | |
| Professionalism | 9.39 | ↑ 15.0% | 21 | 0 | 100.0% | |
| Conflict Handling | 6.86 | ↑ 68.8% | 2 | 0 | 100.0% | |
| Precision & Care | 9.50 | ↑ 20.0% | 23 | 0 | 100.0% |
Recent Hero Piano Movers Reviews
Quality - 9.45/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.89/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.79/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.44/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.52/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.39/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.39/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.86/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.50/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Hero Piano Movers
- Local piano moving
- Long-distance piano moving
- Cross-country piano moving
- International piano moving
- Small piano moving
- Last-minute piano moving
- Furniture moving
- Hourly piano moving
- Packing services
- Storage services
Licenses
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Detailed Customer Insights
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Awards
Contact Hero Piano Movers
- 65 Merrimon Ave # 1109, Asheville, NC, 28801
- (828) 367-9248
- https://www.heropianomovers.com/
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How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 683 companies that offer moving services in the North Carolina area.
From these 683 companies, we analyzed a total of 102,707 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 683 companies and 2,017 different 3rd party review and social profiles.
Each of the ~102,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 260,429 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 32,534 Asheville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
