Safe & Sound Moving Company Review
Looking to hire Safe & Sound Moving Company? See our detailed 11-point review based on our independent analysis of Safe & Sound Moving Company, 114 other Raleigh moving companies, and 683 moving companies in North Carolina.
Safe & Sound Moving Company has an overall score of 9.05 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 91.56% of all movers in North Carolina and the top 91.32% of moving companies nationwide. They score better than 624 movers in North Carolina.
Key Takeaways:
- Overall rating: 9.05 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
You won’t lose sleep over your upcoming move when you book it with Safe & Sound Moving Company. Safe & Sound is a top-rated moving company based in Cary, right in the heart of the Triangle area. Established in 2015, this mover has always prioritized safety and efficiency, which is why it invests in giving its moving team the proper training and equipment to get you relocated quickly and without any problems. Whether you are looking for Raleigh, NC moving services or just curious about other service providers, hence, these movers pay close attention to every detail of each move. No item is too small or insignificant for these pros. They make sure that nothing is missed and everything is done right. All customer service personnel are knowledgeable and always happy to help with any questions or concerns you may have. Safe & Sound may continue to grow rapidly, but it will never lose sight of its commitment to customer satisfaction.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Safe & Sound Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.50 | ↑ 14.5% | 165 | 7 | 95.9% | |
| Punctuality | 9.40 | ↑ 17.8% | 76 | 5 | 93.8% | |
| Affordability | 8.35 | ↑ 10.3% | 38 | 8 | 82.6% | |
| Communication | 9.44 | ↑ 27.1% | 84 | 4 | 95.5% | |
| Stick to Prices | 8.73 | ↑ 46.5% | 26 | 4 | 86.7% | |
| Speed | 9.49 | ↑ 12.5% | 88 | 5 | 94.6% | |
| Friendliness | 9.72 | ↑ 11.4% | 107 | 2 | 98.2% | |
| Will Hire Again | 9.44 | ↑ 17.4% | 160 | 8 | 95.2% | |
| Professionalism | 9.61 | ↑ 17.6% | 110 | 4 | 96.5% | |
| Conflict Handling | 6.27 | ↑ 54.2% | 7 | 5 | 58.3% | |
| Precision & Care | 9.61 | ↑ 21.4% | 108 | 3 | 97.3% |
Recent Safe & Sound Moving Company Reviews
Quality - 9.50/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.40/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.35/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.44/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.73/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.49/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.72/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.44/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.61/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 6.27/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.61/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Safe & Sound Moving Company
- Local Moves
- Long-Distance Moves
- Cross-Country Moves
- Small Moves
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Last-Minute Moves
- Furniture Moving
- Commercial Moves
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 3639426
- MC: 1249996
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
6/24/24
Most Recent USDOT Update
30,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Safe & Sound Moving Company's customer reviews:
2 hrs
Hourly Minimum
based on 3 reviews
3 hrs
Local Move Duration
based on 15 reviews
2 days
Interstate Move Duration
based on 3 reviews
Error. Please try again later.
Awards
Contact Safe & Sound Moving Company
- Apex, NC, N/A
- (919) 475-0635
- https://www.ssmovingcompany.com/
Follow Safe & Sound Moving Company:
How we ranked the top North Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in North Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in North Carolina:
Our original review-based ranking algorithm
We started with a total of 683 companies that offer moving services in the North Carolina area.
From these 683 companies, we analyzed a total of 102,707 reviews dating all the way back to October 2007.
We also reviewed a total of 118 state and federal moving licenses from these 683 companies and 2,017 different 3rd party review and social profiles.
Each of the ~102,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 260,429 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 32,474 Raleigh moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every North Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
