Ithaca College
Additional Cities Served: Ithaca, Trumansburg
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Ithaca College
We analyzed and organized the customer reviews of Ithaca College in Ithaca, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ithaca College based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great and timely service”
“no sense of customer service”
“great service by movers”
“Great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“timely pickup”
“always willing to accommodate to your needs”
“very on time”
“Workers were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“just another unnecessarily expensive storage unit”
“pricing is very fair”
“clear overcharging compared to website”
“fairly priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no human customer service except by phone”
“they hang up on you when asking questions”
“Emails were very informative and helpful”
“website and registration were easy to learn”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“36% increase in pricing”
“threatened us with a huge charge”
“hefty fee for almost everything”
“Charged for an item that was not mine initially.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“extremely efficient in moving boxes”
“were work horses and prompt”
“quick in picking up my stuff”
“Quick and convenient move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Avoid business with these imperialist monopolists”
“Workers were friendly”
“Movers are helpful”
“they are super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Please avoid”
“would not store belongings with them again”
“would not hire again”
“Would definitely recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“No sense of customer service”
“no effective way to contact managers”
“professional and went above and beyond”
“very disappointed by their unprofessional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“took two months to help with the lock issue”
“no formal way to resolve disputes”
“rushed to correct a forgotten item politely”
“Customer service resolved the billing issue well.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“boxes returned opened and belongings missing”
“loaded everything carefully and considerately”
“items were missing, including monitor and shoes”
“take good care of the stuff”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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