PODS Moving & Storage, originally known as Portable on Demand Storage, has been in business for nearly 25 years, redefining the moving and storage industry with innovative solutions. The company introduced a novel concept of portable storage containers, allowing customers to store their belongings conveniently in their driveway. Based in Hudson Valley, this industry leader extends its services across Canada, Australia, and the United Kingdom. In addition to moving and storage, PODS provides packing supplies, local labor connections, car shipping, and container sizes of 8, 12, and 16 feet to cater to various needs. They are known for their personalized solutions, offering flexible and adjustable scheduling, control over the moving process, and built-in storage options. They were honored as the Best Moving and Storage Container Company of 2023 by Move.org. Interested in other options? Check out our trusted rankings of the best Spring Valley, NY movers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Peekskill, Tarrytown, Suffern, Pleasantville, Warwick, Irvington, HudsonShow More >
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- Long Distance Moving
- Cross Country Moving
- International Moving
- Small Moving
- Piano Moving
- Pool Table Moving
- Appliance Moving
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Spring Valley, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Excellent all-round”
“experience was perfect”
“worst experience of my life”
“PODS has always been a good choice for our family”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they didn't show up on time and provided no notice”
“changed time of delivery thrice”
“Pod was not delivered on time”
“POD arrived on time and was picked up as scheduled”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“had to pay more for extra storage”
“Expensive.”
“For the amount paying, expected great service”
“found it affordably priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Tia will not return any calls”
“no answer to calls, texts, chats, or emails”
“cannot reach anyone to address issues”
“failed to communicate delivery time promptly”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quotes were accurate”
“do not trust when they say they will deliver”
“raised the price by $600”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are so super friendly and helpful”
“employees were courteous and pleasant”
“Very professional and courteous”
“Drivers were courteous and friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Excellent all-round”
“would definitely use them again”
“take Pods to small claims court”
“recommend to stay away from this company”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“refused to put anyone in contact”
“most unprofessional business I have ever dealt with”
“Very professional and courteous”
“employees were professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“trying to collect for the damage done”
“cannot reach anyone to address the issue”
“no offer to send replacement POD or rectify damages”
“Company was accommodating with construction delays”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“destroyed our gutters”
“roof caved in and items were water damaged”
“Everything arrived in the condition they were packed”
“nothing was damaged or misplaced”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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