Key Moving & Storage, Inc is a family-owned and operated moving company based in New York City with additional locations in Northern New Jersey. With almost a decade of experience, this full-service company offers a range of moving and storage services, including local, interstate, and international moves. They provide residential and commercial moving services, as well as specialty moving services for items such as pianos, fine art, and antiques. If you're exploring movers in Bronx, NY, it's worth considering a variety of options. Key Moving & Storage is dedicated to delivering unparalleled service through experienced consultants, cutting-edge equipment, and moving trucks. They hold an A- rating from the Better Business Bureau for their local and interstate services.
Key Moving & Storage, Inc
Moving Services
- Full-service moving
- Specialty moving for high value items
- Piano moving
- Pool table moving
- Senior moving services
- Packing services
- Storage services
- Junk removal services
- Furniture and equipment installation services
- Local and interstate moving services
Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Key Moving & Storage, Inc
We analyzed and organized the customer reviews of Key Moving & Storage, Inc in Bronx, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Key Moving & Storage, Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they stole our items and were unethical”
“absolute worst decision, they are thieves”
“Worst experience we have ever had”
“Hard workers and gave true estimates”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Came promptly”
“arrived over a month late”
“arrived on time”
“Movers never showed up”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricing is very reasonable”
“charged an additional $2000”
“doubled the cost unexpectedly”
“Great Price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“company was unhelpful and denied responsibility”
“patient, courteous, helpful”
“always there when you call”
“Scott stayed in touch”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“compensation didn't cover the losses”
“Gave true estimates as far as cost”
“quoted $5000, changed to $8000”
“tacked on charges unfairly”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“packing team was efficient and fast”
“unreasonably slow and careless”
“it was fast and orderly”
“crew was fast and helpful”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“unethical behavior, not friendly”
“friendly and reliable”
“always patient, courteous, helpful”
“crew was friendly and dependable”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to theft”
“would not only use again but also refer friends and family”
“I highly recommend Key Moving”
“will definitely be using them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“employed unethical people, indicating unprofessionalism”
“courteous, professional and a pleasure to work with”
“Casey was unprofessional”
“professional and accommodating”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not try to rectify the situation of theft”
“compensation offered was inadequate”
“filed a $6000+ damage claim”
“Apologized but didn't rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“stole items, indicating careless handling”
“steal personal belongings, TV and chairs gone”
“as much broken as we did”
“broken and damaged items throughout”
Customer Insights
Interstate Move Duration: 21 days from 9 reviews
Great Crew Members
Scott Coleman | gave me the quote and was always available |
Scott, Pedro | Scott for attention to concerns, Pedro for professional service |
Casey | manager Casey was notably praised for professionalism |
Scott | answered all questions and stayed in touch |
Scott | Very professional and accommodating |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Bronx Moving Services