Reliable Movers is a family-owned and operated moving company located in Auburn and Syracuse, NY offering residential and commercial moving services since 1996. It specializes in New York to Florida moves every 2-3 weeks and can handle everything from single items to full household shipments. Reliable Movers is staffed by hand-picked trained professional movers who have been part of the moving company for the long term, some even working for over 12 years. It also offers a full relocation service including packing, unpacking, supplies, and even short-term and long-term storage in a climate-controlled environment. Reliable Movers is fully licensed and insured to handle local and long-distance moves.
Reliable Movers
#1 Ranked Movers in Syracuse, NY
Moving Services
- Residential moving, local and long distance
- Commercial factories and offices
- Hot tubs, pianos, and gun safes
- Commercial equipment
- In home moving for construction or staging
- Professional packing
- Store delivery service
- Climate controlled storage
- Loading and unloading of PODS and rental trucks
- Single to full shipments
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Reliable Movers
We analyzed and organized the customer reviews of Reliable Movers in Syracuse, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Reliable Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great people to work with”
“terrific help during the move”
“great team and very efficient”
“Moving is never fun but Reliable went above and beyond today”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were on time”
“arrived right on time”
“arrived twenty minutes early and checked in beforehand”
“Professional, timely”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price for unloading was great, especially with stairs involved”
“reasonable priced”
“great price”
“quote was competitive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“answered all our questions”
“Jen was available at any time for questions”
“Jen was very sweet and accommodating”
“quick to respond with accurate and fair quote”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“very accurate with her estimate”
“explain it, and send information to prepare you”
“the cost was fixed”
“guaranteed the exact price after in-person estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick move”
“moved entire house to two locations in less than 7 hours”
“made amazing time to NY”
“got everything done in record time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“gentlemen were terrific”
“polite, professional, respectful, and friendly”
“they are great people”
“Jay, Alex, and Collin were polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Reliable Movers again”
“will call Reliable Movers for every move”
“will recommend Reliable to anyone in the future”
“definitely recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“gentlemen were professional”
“very professional”
“were polite, professional and very hard working”
“Jen, Alex & John made the experience wonderful”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“arranged for furniture refinishing, despite issues”
“went above and beyond during last minute change”
“Cancelling the move was without issues”
“Jen, the manager, poorly planned for drive time”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very careful with my stuff”
“treated our belongings with great care”
“so careful with everything”
“took great care with all items and prevented damage”
Customer Insights
Local Move Duration: 2 hours from 11 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Kevin, Spencyr, John | polite, professional, respectful, and friendly |
Jay, Alex, Collin | were polite, professional and very hard working |
Jen, Alex, John | owner was accurate with her estimate, movers were wonderful |
Jen | Jen was accommodating and professional |
Jen, Mike, Kevin | Jen and Mike accurate estimate, Kevin courteous and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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