U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 42 other Altamont moving companies, and 1,048 moving companies in New York.
Key Takeaways:
- Overall rating: 6.45 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded in 1945 by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, is a moving and storage rental company, headquartered in Phoenix, Arizona. The company serves do-it-yourself movers in the U.S. and Canada, offering a wide range of moving equipment and services. U-Haul has established itself as a leader in self-moving with a fleet of approximately 176,000 trucks, 127,000 trailers, and 41,000 towing devices. They also provide self-storage facilities, trailer hitches installation, propane supply, and moving labor services. A distinctive element of the company is its origin story: created to address post-WWII moving needs through innovative one-way rentals. U-Haul's enduring success is demonstrated through its extensive dealer network, which forms a critical part of its customer service strategy.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Small Moves
- Appliance Moving
- Furniture Moving
- Packing Services
- Storage Solutions
- Commercial Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428400
- MC: 874597
- ENTITY TYPE: Carrier
65
Registered Trucks, Tractors, or Vans
128
Registered Drivers
10/17/24
Most Recent USDOT Update
1,239,700
Annual Interstate Miles (2023)
Detailed Customer Insights
We do not currently have insights to display for U-Box at U-Haul
Error. Please try again later.
Contact U-Box at U-Haul
- Stillwater, NY, 12170
- (518) 456-7514
- https://www.uhaul.com/Locations/UBox-Containers-near-Albany-NY-12205/800059/
Follow U-Box at U-Haul:
How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,048 companies that offer moving services in the New York area.
From these 1,048 companies, we analyzed a total of 163,599 reviews dating all the way back to August 2006.
We also reviewed a total of 29 state and federal moving licenses from these 1,048 companies and 2,946 different 3rd party review and social profiles.
Each of the ~163,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 561,573 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 90,378 Altamont moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
