Hanley Moving Company Review
Looking to hire Hanley Moving Company? See our detailed 11-point review based on our independent analysis of Hanley Moving Company, 40 other Albany moving companies, and 1,037 moving companies in New York.
Hanley Moving Company has an overall score of 8.18 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 62.69% of all movers in New York and the top 64.74% of moving companies nationwide. They score better than 649 movers in New York.
Key Takeaways:
- Overall rating: 8.18 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Hanley Moving Company is licensed by the State of New York and the US Department of Transportation to help with your relocation to homes, apartments, condos, and other residential properties in Albany. As one of the Albany, NY moving services, it carries all six insurances required by the state and DOT, providing customers peace of mind knowing their belongings are fully protected during transport. Hanley Moving is a local and family-owned business with more than 26 years of experience in the moving industry. Based in Schenectady, its moving teams are ready and available 24/7 to meticulously plan and execute your move. They cover everything from packing and loading to unloading and unpacking, ensuring utmost care of all your belongings. Customer satisfaction is always their number one priority. Hanley Moving has an A+ rating with the BBB, substantiating their commitment to quality service. Prospective customers can even get free quotes to get an estimate of the moving costs before embarking on this life-changing journey.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Hanley Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.78 | ↑ 5.8% | 24 | 1 | 96.0% | |
| Punctuality | 8.79 | ↑ 10.1% | 10 | 0 | 100.0% | |
| Affordability | 8.19 | ↑ 8.1% | 5 | 0 | 100.0% | |
| Communication | 8.63 | ↑ 16.1% | 10 | 0 | 100.0% | |
| Stick to Prices | 7.00 | ↑ 17.3% | 2 | 0 | 100.0% | |
| Speed | 9.22 | ↑ 9.2% | 13 | 0 | 100.0% | |
| Friendliness | 9.05 | ↑ 3.6% | 17 | 1 | 94.4% | |
| Will Hire Again | 8.50 | ↑ 5.6% | 23 | 2 | 92.0% | |
| Professionalism | 8.84 | ↑ 8.1% | 16 | 1 | 94.1% | |
| Conflict Handling | 4.03 | ↓ -1.0% | 1 | 1 | 50.0% | |
| Precision & Care | 8.90 | ↑ 12.4% | 12 | 0 | 100.0% |
Recent Hanley Moving Company Reviews
Quality - 8.78/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.79/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.19/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.63/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 7.00/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.22/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.05/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.50/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.84/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.03/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.90/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Hanley Moving Company
N/A
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 9/05/23)- USDOT: 753052
- MC: 314139
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
2
Registered Drivers
1/21/21
Most Recent USDOT Update
12,000
Annual Interstate Miles (2020)
Detailed Customer Insights
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Awards
Contact Hanley Moving Company
- 1529 Scotch Ridge Rd, Schenectady, NY, 12306
- (518) 346-3577
- https://www.hanleymovingcompany.com/lander
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How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,037 companies that offer moving services in the New York area.
From these 1,037 companies, we analyzed a total of 160,943 reviews dating all the way back to August 2006.
We also reviewed a total of 28 state and federal moving licenses from these 1,037 companies and 2,914 different 3rd party review and social profiles.
Each of the ~160,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 549,695 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 95,666 Albany moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
