East Express Van Line Inc.
Additional Cities Served: Russell Gardens

Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of East Express Van Line Inc.
We analyzed and organized the customer reviews of East Express Van Line Inc. in East Hills, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for East Express Van Line Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“no problem during move ”
“great work by movers ”
“magnificent job”
“very good job”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“punctual ”
“crew was punctual ”
“they aren't punctual ”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“great price”
“great price”
“great price”
“extremely affordable pricing”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“communicated every step of the way ”
“worse customer service ever ”
“best moving company ”
“easy to communicate with ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“price remain the same ”
“they doubled my price for the pickup”
“price did not change ”
“they adhered to the quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was smooth ”
“move quick and efficient ”
“best moving company ”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly ”
“they are friendly ”
“movers were very polite and attentive ”
“great staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“appreciate the service ”
“definitely recommend East Xpress”
“always recommend you to my family”
“definitely recommend them ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional service”
“professional crew always ”
“they are responsible and attentive”
“very professional bunch of guys”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Damaged garage door and didn't take responsibility ”
“they go above and beyond for clients”
“willing to resolve issues if any”
“best moving company”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no damage ”
“furniture packed with care”
“handled belongings with care ”
“damaged my furniture ”
Great Crew Members
Jeff | helped us tremendously, responsive, retentive, understanding |
Jeff | Jeff led the team and communicated well |
Fraser | Fraser did a professional job |
Jeff | special thanks for all of his help |
East | once again thank East express |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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