Based in Rochester, New York, Ken's Neat Moving & Storage has been delivering reliable and stress-free moving services since 1990. This team provides residential and commercial moving, labor-only moves, packing services, full-service storage, and the transportation of oversized or overweight items. Their services cater not only to local moves within a 100-mile radius but also to long-distance moves beyond. The company offers secure, climate-controlled, and containerized storage solutions at their warehouse for both short-term and long-term needs. Having over thirty years of experience in the moving industry, Ken's Neat Moving & Storage takes pride in its proven track record of damage-free moves and a high rate of repeat and referral business.
Ken's Neat Moving & Storage
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Ken's Neat Moving & Storage?
Error. Please try again later.
Customer Reviews of Ken's Neat Moving & Storage
We analyzed and organized the customer reviews of Ken's Neat Moving & Storage in Rochester, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Ken's Neat Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“made moving easy and will do business again”
“absolutely great experience”
“great work by movers”
“they were very professional”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“movers were on time”
“they came late”
“finished in a timely manner”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“prices are fair”
“good price for the hard labor”
“charged me arms and legs”
“they're reasonable on the pricing”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“called to confirm, received callback”
“pleasant and even fun to interact with”
“grateful for how plans with Ken and crew went”
“Owner won’t answer my calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“cost below what was quoted”
“came in under estimate”
“got our move done under budget”
“the move was completed under the estimated price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very quick move”
“made sure to get done quickly”
“very efficient and fast”
“Super fast move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very professional and made sure to get done quickly”
“friendly and helpful overall”
“pleasant and even fun to interact with”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will be doing business again”
“absolutely great experience”
“very happy with the whole process”
“would hire again due to professionalism”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they were all professional”
“very professional”
“conducted themselves professionally”
“come up with solutions to problems on the fly”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't replace anything when requested”
“owner won’t answer my calls to address issue”
“told us they would come back and never did”
“did not try to rectify the situation satisfactorily”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with all of my belongings”
“efficient and careful”
“they broke some of my stuff”
“movers went out of their way to handle everything with care”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Ken | Ken is wonderful and a pleasure to work with |
| Lolo, Mitch, Rich, Matt | amazing during the move |
| Mitch, Lorenzo | compassionate, caring, and efficient during the move |
| Ken | Ken helped schedule the move last minute |
| Ronnie, Brent | efficient teamwork and minimal lag time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Ken's Neat Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Rochester Moving Services
Nearby Cities
