Velvet Touch Review
Looking to hire Velvet Touch? See our detailed 11-point review based on our independent analysis of Velvet Touch, 121 other Riverhead moving companies, and 1,033 moving companies in New York.
Key Takeaways:
- Overall rating: 5.89 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Velvet Touch is a respected moving company based in the Tri-State area. Serving residential and interior decorating clients since the year 2000, it offers a range of services, including moving, storage, and the handling of delicate items such as art and antiques. The company prides itself on treating every customer's items with great care, utilizing professional blanket wrapping and stationing items in clean trucks for transition. Amidst the experienced movers serving Laurel Hollow, NY, Velvet Touch also offers a storage solution featuring warehouse staff that efficiently maximizes space usage, providing a cost-effective service for customers. The company has earned a reputation for stellar customer service, high-quality care, and competitive pricing.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Velvet Touch & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.60 | ↓ -20.8% | 1 | 2 | 33.3% | |
| Affordability | 6.91 | ↓ -9.0% | 1 | 0 | 100.0% | |
| Speed | 7.66 | ↓ -9.6% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.68 | ↓ -17.3% | 1 | 1 | 50.0% | |
| Professionalism | 7.34 | ↓ -10.4% | 1 | 0 | 100.0% | |
| Conflict Handling | 2.27 | ↓ -44.2% | 0 | 1 | 0.0% | |
| Precision & Care | 5.18 | ↓ -34.6% | 0 | 2 | 0.0% |
Recent Velvet Touch Reviews
Quality - 6.60/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 6.91/10
How affordable was the moving service?
Overall Review Distribution
Speed - 7.66/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Will Hire Again - 6.68/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.34/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.27/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 5.18/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Velvet Touch
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 875945
- MC: 383268
- ENTITY TYPE: Carrier
8
Registered Trucks, Tractors, or Vans
5
Registered Drivers
4/22/25
Most Recent USDOT Update
134,000
Annual Interstate Miles (2024)
Detailed Customer Insights
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Contact Velvet Touch
- 606 W Main St, Riverhead, NY, 11901
- (516) 898-7390
- https://www.moversnassaucountyny.com/
Follow Velvet Touch:
How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,033 companies that offer moving services in the New York area.
From these 1,033 companies, we analyzed a total of 160,720 reviews dating all the way back to August 2006.
We also reviewed a total of 28 state and federal moving licenses from these 1,033 companies and 2,910 different 3rd party review and social profiles.
Each of the ~160,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 549,695 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 107,610 Riverhead moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
