Pristine Van Lines
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Pristine Van Lines
We analyzed and organized the customer reviews of Pristine Van Lines in Queens, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Pristine Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers ”
“professional, promoted, courteous service”
“service was excellent ”
“great work by movers ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they came on time ”
“arrived early for the job ”
“they are on time ”
“Arrived promptly at scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very affordable move ”
“3x more expensive than other moving companies”
“price was spot on ”
“extra charges and additional packing material fees”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“answered all questions and concerns well”
“were informative about move process ”
“boss is avoiding contact and calls”
“communicated clearly ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“paid 50% more than originally quoted ”
“contractual agreement not upheld”
“salesman lied and charged extra”
“estimate then charge me more than 50% extra ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were quick ”
“they were fast and efficient ”
“completed packing within 3-4 hours ”
“done within the hour ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are courteous”
“they are friendly ”
“dishonest and deceitful about truck size”
“courteous and friendly ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again ”
“I will recommend company and would hire again ”
“recommend this company and would hire again ”
“recommend this company and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Zafa and Victor were very professional”
“Very professional crew”
“actual movers are cool”
“they are professional ”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“response to theft was dismissive and unhelpful”
“not willing to offer a refund”
“boss avoiding calls and no compensation offered”
“late delivery without compensation and lost items”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“stuff was wrapped with care ”
“all items arrived without damage ”
“everything secure and safe”
“wrapped and packed everything neatly ”
Customer Insights
Cost: $ 2707.00 from 3 historical data points
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Zaf | excellent work by Zaf and crew |
| Zafa,Victor | they were professional and courteous |
| Zafa | Zafa and team made job easy |
| Pablo, Cohen | Pablo and Cohen went above and beyond |
| Zafa | Zafa and crew were absolutely amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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