The Moving Doctor

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MoversChevron RightNew YorkChevron RightRochesterChevron RightThe Moving Doctor
Good
based on 357+ data points
Circle Info

About The Moving Doctor

The Moving Doctor is a licensed, bonded, and insured moving company with over 30 years of experience servicing the New York metropolitan area. Established in 1991, this locally owned business can handle residential and commercial moves of any size, whether they be local or long-distance relocations. It also offers packing and unpacking services and storage options in its state-of-the-art warehouse. All of the company’s trucks and facilities are certified bed bug-free, so you don’t have to worry about bringing any nasty surprises to your new home. The Moving Doctor guarantees transparent pricing that includes transit and labor protection costs. Moving estimates are free and contain no hidden fees. The Moving Doctor is headquartered in Queens and has two branches in Nassau and Suffolk Counties. For those who require movers in Hempstead, NY, it offers its comprehensive services. It is an AMSA-certified ProMover and a BBB-accredited business with an A+ rating.

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USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1389110

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Rochester, NY 2023 award
Top 10 Movers in Rochester, NY 2022 award
Top 10 Movers in Rochester, NY 2021 award

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Customer Reviews of The Moving Doctor

We analyzed and organized the customer reviews of The Moving Doctor in Rochester, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for The Moving Doctor based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.72/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

most professional company I have ever dealt with

Excellent moving experience

Excellent moving service

great work by movers

2. Punctuality

8.89/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

guys were on time

the movers that came were on time

worked fast and managed time well

they were prompt

3. Affordability

6.54/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Their prices were reasonable

adds on almost double the price

Rates are reasonable

services were a little pricey

4. Communication

7.42/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

office staff is great

booking process with them was smooth

good communication throughout move

The Team was very responsive

5. Stick to Prices

5.39/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

tells one price then adds on almost double

huge underestimate in quote

did not stick to promised delivery time

demanded more money than originally quoted

6. Speed

9.19/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quickly broke down the furniture

service was quick

finished hours before expected

were quick in moving

7. Friendliness

8.83/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

professional and friendly

gentlemen were kind and sweet

professional and friendly

team was very friendly

8. Will Hire Again

8.27/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend them and would hire again

Would definitely use them again in the future

grateful for their service and would hire again

Highly recommended

9. Professionalism

8.74/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

most professional company I have ever dealt with

All of the movers were professional

professional crew

crew was professional

10. Conflict Handling

3.9/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

claims to be a member of LI moving association but has not paid dues

fulfilled every request I made

denied responsibility and refused to address the issue

made an offer for damages but it was unsatisfactory

11. Precision & Care

8.59/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

extremely careful with all of our items

took amazing care of furniture

Took such good care of all my things

efficiently loaded and protected items

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 5 reviews

Great Crew Members icon

Great Crew Members

DanyDany was very helpful during the booking process
Mary Drewtook time to speak to my mother and eased her heart
Nick, Chris, Nelson, BulmaroAmazing work and patient
Clyde, Rajprofessional, careful, worked quickly
Randy, Garthtreated my home as if it was their own
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact The Moving Doctor

Location
10 Skyline Dr, Plainview, NY, 11803
Phone
(516) 326-9800
Link
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