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U-Box at U-Haul Review

Updated Jun 23, 2025
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Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 40 other Saugerties moving companies, and 1,051 moving companies in New York.

Key Takeaways:

  • Overall rating: 6.78 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Haul, known for its distinctive orange trailers, has been serving DIY movers since 1945. Founded by WWII Navy veteran L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, the company originated from the need for one-way rental moving equipment available nationwide. U-Haul, headquartered in Phoenix, AZ, offers a broad range of services including truck and trailer rentals, self-storage units, portable U-Box containers, and moving supplies. It also provides particular services for college and military moves. U-Haul stands out for integrating services like the U-Haul Truck Share 24/7, providing round-the-clock access to trucks and vans via internet-connected mobile devices, a testament to its commitment to innovation and customer convenience. The company's vast network includes over 20,000 dealers across North America, making it accessible for a considerable segment of the population looking for moving solutions.

Our Research

  • Analyzed 2 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at NYSDOT & FMCSA
  • Crunched 2 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality7.28↓ -12.3%10100.0%
Friendliness7.76↓ -11.0%10100.0%

Recent U-Box at U-Haul Reviews

Quality - 7.28/10

Overall quality of the service provided on moving day.

Overall Review Distribution
Positive
1 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by U-Box at U-Haul

  • Local Moving
  • Long-Distance Moving
  • International Moving
  • College Moving
  • Military Moving
  • Packing and Unpacking Services
  • Self-Storage
  • Moving Supplies
  • Trailer Rentals
  • U-Box Containers

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How we ranked the top New York movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.

Rating Methodology

Here's the methodology we used to come up with the best movers in New York:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,051 companies that offer moving services in the New York area.

From these 1,051 companies, we analyzed a total of 163,599 reviews dating all the way back to August 2006.

We also reviewed a total of 29 state and federal moving licenses from these 1,051 companies and 2,949 different 3rd party review and social profiles.

Each of the ~163,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 561,573 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 86,807 Saugerties moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.32/10 avg in New York from 103,701 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.09/10 avg in New York from 40,047 reviews

Affordability

How affordable was the moving service?

7.68/10 avg in New York from 27,737 reviews

Communication

Responsiveness before, during, and after the move.

7.51/10 avg in New York from 45,670 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.29/10 avg in New York from 19,347 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.54/10 avg in New York from 45,795 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.68/10 avg in New York from 54,309 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.08/10 avg in New York from 103,321 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.23/10 avg in New York from 59,755 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.37/10 avg in New York from 12,204 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.06/10 avg in New York from 49,697 reviews