Miller Movers Review
Looking to hire Miller Movers? See our detailed 11-point review based on our independent analysis of Miller Movers, 23 other Norwich moving companies, and 243 moving companies in Connecticut.
Miller Movers has an overall score of 7.81 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 54.43% of all movers in Connecticut and the top 58.98% of moving companies nationwide. They score better than 575 movers in Connecticut.
Key Takeaways:
- Overall rating: 7.81 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Miller Movers, established in 1954, is a seasoned moving company based in Chenango County and serving a broad regional area including Norwich, Oneonta, Binghamton, Cortland, and several other surrounding cities. This locally-owned and operated business tailors its services to both residential and business clients, emphasizing a commitment to treating customers' belongings with utmost care. Top clients proudly listed include NYS Courts and Norwich City Schools among others. The company reassures clients of its high-quality service by leveraging more than 60 years of moving experience, ensuring complete satisfaction in handling diverse items from pianos to household goods. Unique to Miller Movers, as of August 2015, the business is under new ownership, although it promises the same professional service its customers have come to expect.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Miller Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.42 | ↑ 1.5% | 9 | 0 | 100.0% | |
| Punctuality | 8.42 | ↑ 5.6% | 5 | 0 | 100.0% | |
| Affordability | 6.85 | ↓ -9.5% | 2 | 0 | 100.0% | |
| Communication | 6.63 | ↓ -10.8% | 1 | 0 | 100.0% | |
| Stick to Prices | 6.15 | ↑ 3.2% | 1 | 0 | 100.0% | |
| Speed | 8.77 | ↑ 3.9% | 6 | 0 | 100.0% | |
| Friendliness | 8.86 | ↑ 1.5% | 8 | 0 | 100.0% | |
| Will Hire Again | 8.27 | ↑ 2.8% | 9 | 0 | 100.0% | |
| Professionalism | 8.33 | ↑ 2.0% | 6 | 0 | 100.0% | |
| Precision & Care | 7.84 | ↓ -1.0% | 3 | 0 | 100.0% |
Recent Miller Movers Reviews
Quality - 8.42/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.42/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.85/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.63/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.15/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.77/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.86/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.27/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.33/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.84/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Miller Movers
- Local Moving
- Long-Distance Moving
- Piano Moving
- Pool Table Moving
- Appliance Moving
- Furniture Moving
- Commercial Moving
- Packing Services
- Storage Services
- Residential Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 1596477
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
2
Registered Drivers
8/17/15
Most Recent USDOT Update
15,000
Annual Interstate Miles (2014)
Detailed Customer Insights
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Awards
Contact Miller Movers
- 194 Randall Ave, Norwich, NY, 13815
- (607) 334-4184
- https://www.millermovers.com/
Follow Miller Movers:
How we ranked the top Connecticut movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Connecticut.
Rating Methodology
Here's the methodology we used to come up with the best movers in Connecticut:
Our original review-based ranking algorithm
We started with a total of 243 companies that offer moving services in the Connecticut area.
From these 243 companies, we analyzed a total of 19,726 reviews dating all the way back to September 2006.
We also reviewed a total of 77 state and federal moving licenses from these 243 companies and 696 different 3rd party review and social profiles.
Each of the ~19,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 61,009 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 5,296 Norwich moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Connecticut moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
