Greater Syracuse Moving & Storage is a family-owned and operated moving company based in Syracuse, New York. Established in 1966, the company has over 50 years of experience in providing residential and commercial moving services. Their service area includes local, interstate, long-distance, and international moves, with a special focus on Syracuse University and State University of New York moves. As an agent of North American Van Lines, Greater Syracuse Moving & Storage has access to a global network of professionals and resources, ensuring a smooth and seamless moving experience. Their services also include storage, warehousing, and records storage. To know about other experienced movers serving Syracuse, NY, follow the link.
Greater Syracuse Moving & Storage
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Local Moves
- Interstate Moves
- Long Distance Moves
- International Moves
- Storage Services
- Syracuse University Moves
- State University of New York Moves
- Warehousing
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Greater Syracuse Moving & Storage
We analyzed and organized the customer reviews of Greater Syracuse Moving & Storage in Syracuse, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Greater Syracuse Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“horrific service and damage to items”
“Top-notch service”
“made our move a breeze”
“service was very poor”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“The movers were on time”
“Timely”
“team showed up as arranged”
“over two weeks late in delivering”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Unexpected and unreasonable charges.”
“Reasonable cost”
“charged over $300 for poor service”
“cost twice the amount quoted”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“sales team is no where to be found after payment”
“Quick to respond.”
“Great customer service from Melissa”
“Jon was amazing to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Added unexpected charges.”
“company did not stand behind what the foreman promised”
“bill was twice the amount quoted”
“final bill was less than the estimate”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“polite, and very helpful”
“they are friendly”
“team was incredibly professional”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire this company again”
“would hire again”
“would hire again”
“Would not hire again due to charges.”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“no accountability and horrific service”
“very helpful”
“crew and Chris were very good”
“incredibly professional and executed flawlessly”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no willingness to right a wrong”
“company did not stand behind what the foreman promised”
“noted freight damage, ensuring no cost for damaged goods”
“could not provide compensation initially claimed”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they damage your life's hardworking”
“everything came through in top shape”
“equipment is expensive and delicate, executed flawlessly”
“extreme care with our belongings ”
Customer Insights
Interstate Move Duration: 45 days from 3 reviews
Great Crew Members
Melissa,Chris | Melissa provided great customer service, Chris carried as much weight as others |
Jon | Jon was amazing to work with |
Terry, Phil | extreme care with our belongings and attention to detail |
Jon | Jon is praised for building a wonderful family. |
Jon | Jon was a great help, proactive, and found solutions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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