From its headquarters in Greenwich Village, Imperial Moving & Storage has offered moving services throughout New York City and New Jersey since 2006. Imperial has developed specialized knowledge of the different neighborhoods of the City while also providing national and international moving services as well. This highly-regarded NYC mover can handle both residential and office moves, short-term and long-term storage, and partial and full packing assistance. Its relocation planning professionals are experts at developing start-to-finish move plans and working around the specific needs and details of each customer's situation. When seeking the services of professional movers in New York City, NY for a smooth and successful move, quality and expert assistance is paramount.
Imperial Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Imperial Moving & Storage
Additional Cities Served: New Rochelle, Union City, West New York, Hoboken, Manhattan, Bronx, Long BeachShow More >
Moving Services
- Local movers
- Long-distance movers
- Cross-country movers
- International movers
- Packing and unpacking services
- Storage services
- Residential movers
- Commercial movers
- Piano moving services
- Last-minute moves
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Customer Reviews of Imperial Moving & Storage
We analyzed and organized the customer reviews of Imperial Moving & Storage in New York City, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Imperial Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“service was cheap and rude ”
“worst moving experience ever had ”
“excellent job”
“terrible service experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“job delayed by 5 hours ”
“foreman was aggressive and uncomfortable in my home ”
“failed to meet promised arrival time”
“they arrived on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cheap service ”
“spent more trying to fix appliances and furniture ”
“extremely expensive for the service received”
“company charged $120 for insurance”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“lack of good communication, seemed angry ”
“office never called me back ”
“lack of transparency and poor updates”
“customer service is terrible”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“tried to get more money ”
“offered $350 but spent more on repairs ”
“did not adhere to original price estimate”
“gave me higher price than quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“aggressive foreman made me uncomfortable ”
“incredibly hardworking”
“did not deliver within promised timeline”
“happy with expediency of movers ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“one was polite but the other was not ”
“gaslighted by foreman and horrible experience overall ”
“extremely helpful”
“team was very pleasant to work with ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“never deal with them again ”
“strongly suggest you do not use this company ”
“would definitely hire them again”
“do not recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“spoke rudely, used slavic language ”
“foreman was aggressive and unprofessional ”
“happy with professionalism exhibited by movers ”
“complain about tip that is not mandatory”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“lack of concern and no callback from office ”
“refused to compensate me ”
“no resolution or compensation offered”
“company refused to address theft issue adequately ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged a side table and lost table legs ”
“they broke a leg on 2 separate pieces of furniture ”
“treated possessions with care”
“no problem with moving items ”
Customer Insights
Cost: $ 1462.00 from 45 historical data points
Hourly Minimum: 4 hours from 7 reviews
Local Move Duration: 4 hours from 111 reviews
Interstate Move Duration: 3 days from 72 reviews
Great Crew Members
| Javier, Agustin | recommended and did an excellent job |
| Doctor | did incredible job with moving process |
| Javier | Javier and team were so efficient |
| Javier | did a great job and was praised |
| Javier | Javier's team handled the move smoothly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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