Chelsea Moving & Storage

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Fabulous
based on 626+ data points
Circle Info

About Chelsea Moving & Storage

Chelsea Moving & Storage is a family-owned and operated company based in New York City. They offer a range of services such as local moves within New York City, NY, long-distance moves nationwide, including Florida, Massachusetts, Connecticut, Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Georgia, and other states, and office moves. In addition, they provide a multitude of ancillary services like international shipping, storage, and packing. What sets Chelsea Moving & Storage apart is their many years of experience, reputation for reliable and professional service, and a commitment to customer satisfaction. They pride themselves on their ability to handle a variety of items including antiques, pianos, valuable artwork, and more.

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Moving Services

  • Local Moves
  • Long Distance Moves
  • Office Moves
  • Storage
  • Packing Supplies
  • Piano Moving
  • Cheap Moves
  • Furniture Moving
  • Appliance Moving
  • Commercial Moves
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

639936

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Chelsea Moving & Storage

We analyzed and organized the customer reviews of Chelsea Moving & Storage in New York City, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Chelsea Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.03/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great service by movers

very efficient service

great vibes and very impressed

great work by movers

2. Punctuality

8.92/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

showed up on time

always on time

were timely

on time

3. Affordability

8.49/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

fair prices

inexpensive

unexpected overcharges due to charging by the hour

fair

4. Communication

8.5/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

easy to work and communicate with

they are responsive

very responsive

Very responsive

5. Stick to Prices

6.97/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

had to take their word for time charges, which seemed unverified

ensured that the job was completed within the estimate

charged for extra time not worked

they charged what they told me they'd charge

6. Speed

9.35/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

extremely efficient

very efficient

always fast

fast, efficient

7. Friendliness

9.48/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they are courteous and polite

they are professional and courteous

they are friendly

friendly

8. Will Hire Again

8.78/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

recommend this company and would hire again

definite loyal customer now

recommend this company and would hire again

9. Professionalism

9.31/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

courteous and polite movers

they are professional

staff movers were extremely diligent and professional

conducted themselves professionally

10. Conflict Handling

5.98/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

willing to ensure that the job was completed satisfactorily

manager was arrogant and dismissive about overcharges

had my chair properly repaired at no additional cost

incredibly helpful about something else after the move

11. Precision & Care

9.24/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

handled items with care

things packed efficiently with great care

handled all my items with precision, care and diligence

found lots of dings and scratches in furniture

Customer Insights icon

Customer Insights

Hourly Minimum: 3 hours from 3 reviews


Local Move Duration: 2.5 hours from 8 reviews

Great Crew Members icon

Great Crew Members

Donovan,NaomiDonovan and Naomi are professional and courteous.
Donovan, NaomiDonovan and Naomi impressed me with great service
Naomi, Victor, DonovanNaomi and Victor terrific in the office, Donovan excellent during move
Naomifantastic setting up my move and accommodating
NaomiNaomi in the office understood and was beyond accommodating
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Chelsea Moving & Storage

Location
425 W 23rd St # 1C, New York City, NY, 10011
Phone
(212) 243-8000
Link
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