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Capital City Movers NYC Review

Updated Jun 8, 2025

Looking to hire Capital City Movers NYC? See our detailed 11-point review based on our independent analysis of Capital City Movers NYC, 157 other New York City moving companies, and 1,037 moving companies in New York.

Capital City Movers NYC has an overall score of 8.18 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 62.98% of all movers in New York and the top 64.92% of moving companies nationwide. They score better than 652 movers in New York.

Key Takeaways:

  • Overall rating: 8.18 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Capital City Movers NYC provides local residential moving services to residents in Manhattan, The Bronx, Staten Island, Westchester, and beyond. With over 20 years of experience as reputable movers in New York City, NY, you can trust Capital City for a stress-free relocation experience. Capital City won an Angie’s List Super Service Award in 2017 and has earned an A+ BBB rating. This Yonkers moving company is passionate about providing a wide variety of services to its clients, including packing services, carpentry, and handyman services so you don’t have to reach out to various companies to get what you need. This experienced local- and long-distance NY moving company will make even the most challenging moves simple.

Our Research

  • Analyzed 265 total reviews
  • Reviewed 7 social profiles and review listings
  • Checked for license verification at NYSDOT & FMCSA
  • Crunched 1,389 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.73↑ 5.1%2013485.5%
Punctuality8.89↑ 11.4%701087.5%
Affordability8.37↑ 10.5%791584.0%
Communication8.42↑ 13.3%1012282.1%
Stick to Prices7.22↑ 21.2%381670.4%
Speed9.44↑ 11.7%96694.1%
Friendliness9.53↑ 9.1%106496.4%
Will Hire Again8.34↑ 3.6%2004382.3%
Professionalism8.76↑ 7.2%1442286.7%
Conflict Handling4.20↑ 3.3%173036.2%
Precision & Care8.11↑ 2.3%1072879.3%

Recent Capital City Movers NYC Reviews

Quality - 8.73/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great care with the move
great service and experience stress-free
move went smoothly and seamlessly
efficient, quick, and professional team for my move
no issues during our move
Recent Customer Complaints
value my belongings, they destroyed it
Destroyed belongings without reimbursement.
the peloton screen broke during the move
Overall Review Distribution
Positive
201 (85.5%)
Negative
34 (14.5%)

Additional Details

Moving Services Offered by Capital City Movers NYC

  • Local Moving
  • Long Distance Moving
  • Commercial Moving
  • Packing & Unpacking
  • International Freight Solutions
  • Storage
  • White Glove Service
  • Handyman Services

Awards

Capital City Movers NYC Rating Image 2025 award
Top 10 Movers in New York City, NY 2022 award

Contact Capital City Movers NYC

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How we ranked the top New York movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.

Rating Methodology

Here's the methodology we used to come up with the best movers in New York:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,037 companies that offer moving services in the New York area.

From these 1,037 companies, we analyzed a total of 160,943 reviews dating all the way back to August 2006.

We also reviewed a total of 28 state and federal moving licenses from these 1,037 companies and 2,914 different 3rd party review and social profiles.

Each of the ~160,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 549,695 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 96,909 New York City moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.32/10 avg in New York from 101,519 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.08/10 avg in New York from 39,222 reviews

Affordability

How affordable was the moving service?

7.68/10 avg in New York from 27,232 reviews

Communication

Responsiveness before, during, and after the move.

7.51/10 avg in New York from 44,781 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.28/10 avg in New York from 18,888 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.53/10 avg in New York from 44,858 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.68/10 avg in New York from 53,205 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.08/10 avg in New York from 101,179 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.23/10 avg in New York from 58,397 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.37/10 avg in New York from 11,889 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.06/10 avg in New York from 48,535 reviews