5 Stars Movers, based in New York City, is a reliable and professional moving company that offers a comprehensive range of services. These include local and long-distance moving, international relocations, piano moves, commercial moving, and packing services. The company is committed to providing quality customer service and has garnered positive reviews for its efficient, careful, and organized approach to moving. They are renowned for clear pricing with no hidden fees, ensuring transparency and affordability for customers. Its team consists of experienced professionals skilled in safe and secure transportation of goods. The company also offers storage facilities for residential moving and assures timely arrival or delivery.
5 Stars Movers NYC
based on 361+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 5 Stars Movers NYC
Additional Cities Served: Mount Vernon, Manhattan, Queens, Long Beach, Harrison, Glen Cove, Cliffside ParkShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Packing Services
- Piano Moving Service
- Loading and Unloading Labor Help
- Commercial Moving Services
- International Moving
- Moving and Storage Service
- Man with a Van
- Moving Supply Store
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Customer Reviews of 5 Stars Movers NYC
We analyzed and organized the customer reviews of 5 Stars Movers NYC in New York City, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 5 Stars Movers NYC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.07/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“didn't pay for damages”
“they got the job done smoothly”
“excellent price and service”
“great service experience”
2. Punctuality
7.32/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“completed within quoted time”
“arrived on time”
“showed up 3 hours late”
“they were prompt ”
3. Affordability
7.88/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“excellent price”
“price was definitely worth it ”
“best rates offered”
“prices are great”
4. Communication
7.06/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“courteous and clear communication”
“unresponsive about insurance claims”
“scheduling was a breeze ”
“helpful with dwelling layout”
5. Stick to Prices
3.98/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“told to take them to court for payment ”
“transparent billing”
“they tried to overcharge with hidden fees”
“lied about the original price”
6. Speed
9.08/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed in less than three hours”
“completed job in half the expected time”
“incredibly quick move in under four hours ”
“amazingly fast move”
7. Friendliness
8.81/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“polite and accommodating movers”
“courteous ”
“polite and personable movers”
“service was so friendly ”
8. Will Hire Again
7.61/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“never using them again”
“recommend this company and would hire again”
“recommend this company and would hire again”
“can't recommend them highly enough ”
9. Professionalism
8.09/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and hardworking team”
“hardworking and professional appearance”
“unprofessional behavior”
“professional”
10. Conflict Handling
1.32/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“won’t send money for claims”
“did not rectify damage done”
“failed to rectify overcharging and late arrival”
“they take forever for an insurance claim”
11. Precision & Care
8.28/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“didn't pay for damages”
“handled items carefully and efficiently”
“no issues mentioned with handling”
“extremely careful with items”
Customer Insights
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
| Cindy, Ron | Cindy and Ron for their excellent work |
| Lester,Kim | helped with packing and loading efficiently |
| Kyle | he's a brilliant guy |
| Donte, Kelly, Paul | went above and beyond and ensured stress-free move |
| Robert | Robert demonstrated professionalism and coordination |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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