PODS Moving & Storage

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MoversChevron RightNew YorkChevron RightGlen CoveChevron RightPODS Moving & Storage
based on 258+ data points
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About PODS Moving & Storage

PODS Moving & Storage is an industry leader in moving services in Glen Cove, NY and storage with nearly 25 years of experience. Originating the concept of portable storage containers, PODS revolutionized the industry in 1998. It has 3,000+ associates across the U.S. and offers international services in Canada, Australia, and the United Kingdom. The company has completed over 6 million moves, with more than 1.5 million being long-distance and has 245+ storage center locations. PODS provides flexibility to its customers through various container sizes, built-in storage, adjustable scheduling, and more. Besides moving and storage, add-on services like car shipping, packing supplies, and connection to trusted local labor providers are available. They stand out through their culture of care, teamwork, and problem-solving.

Moving Services

  • Residential Moving
  • Business Moving
  • Local Moving
  • Long-Distance Moving
  • Storage On-Site
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in Glen Cove, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.25/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they were great

average service experience overall

Huge mistake, total hack job

Maryland manager was great but NYC experience was poor

2. Punctuality

4.77/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

went on my time schedule

called ahead to let me know he was coming

Supposed to arrive at 10 am, showed up at 4:30 pm

Alvin arrived before everyone left for work

3. Affordability

7.08/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost was definitely in my budget

Over $4,000 for a 1 bedroom move, felt overpriced

price was extremely affordable

Pods had a sale, which made it very affordable.

4. Communication

4.78/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

was very polite and helpful

difficulties with the website

Good communication in Maryland, poor in NYC

communication was excellent

5. Stick to Prices

4.12/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Over billed, hidden fees

suspected over charges

prices changed after having the unit for 3 weeks

there were 0 surprises

6. Speed

5.61/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

Done in less than five minutes

Took 2 days for a 1 bedroom move

pod delivery was significantly delayed

ez way to transport something

7. Friendliness

8.61/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

driver Alvin T. was very polite and friendly

was very polite

Alvin and Hector were very friendly

Drivers were excellent, handling challenging driveway.

8. Will Hire Again

5.74/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

have been so pleased with my entire POD experience

recommend this company and would hire again

will never work with this company again

wouldn't use PODS again because of my NYC experience

9. Professionalism

6.6/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

was very polite and helpful

Alvin and Hector showed great professionalism

Not a clue what they were doing

Showed total indifference, unprofessional response.

10. Conflict Handling

3.68/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Owner was condescending when trying to review invoice

Hector rectified the lock problem efficiently

Offered zero help and sent nobody for assistance.

I did get a courtesy credit after several calls

11. Precision & Care

6.22/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

No hand-trucks or furniture dollies, had to help them

The door system tore off and almost hit me.

nothing was broken

Not a single thing was damaged in the PODS move

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Customer Insights

Interstate Move Duration: 10 days from 3 reviews

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Great Crew Members

Brian Nunezwas very polite and helpful
Alvin T.Alvin T. was very polite and friendly
Alvin Taylor,HectorAlvin was an excellent driver and Hector fixed the lock problem
BrianBrian was able to pull container out of a tight spot
Kevin,Sergio GarciaKevin made drop-off easy, Sergio and his helper packed the POD perfectly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
120 Spagnoli Rd, Melville, NY, 11747
Phone
(877) 770-7637
Link
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