Wayfinder Moving Services - Amherst NY Review
Looking to hire Wayfinder Moving Services - Amherst NY? See our detailed 11-point review based on our independent analysis of Wayfinder Moving Services - Amherst NY, 53 other Rochester moving companies, and 1,059 moving companies in New York.
Wayfinder Moving Services - Amherst NY has an overall score of 8.72 out of 10. Based on our extensive analysis, this is a Superb score and places it in the top 78.79% of all movers in New York and the top 82.8% of moving companies nationwide. They score better than 833 movers in New York.
Key Takeaways:
- Overall rating: 8.72 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Wayfinder Moving Services, based in Buffalo, NY, is a locally owned and operated moving company highly regarded for its comprehensive moving and storage solutions. The company boasts an extensive service area within Western New York, including locations such as Amherst, Clarence, and Jamestown, among others. They offer a wide range of services, including local and long-distance moving, packing, storage, office moving, and specialized senior moving services. What sets Wayfinder apart is their commitment to customer satisfaction and detailed service. They emphasize customized moving solutions tailored to each client's unique needs, ensuring a stress-free move. The company takes pride in protecting both belongings and homes during the move, with standard practices that include home protection kits. Wayfinder's dedication is reflected in their robust training programs, with professional movers trained on-site in a model home environment to handle various moving scenarios efficiently and safely. They are a licensed and insured entity, accredited by the BBB with an A+ rating, and actively involved in the community, contributing to local charities and initiatives. This community involvement and commitment to quality service underscore their reputation as a trusted moving service provider in the New York area.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Wayfinder Moving Services - Amherst NY & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.46 | ↑ 14.0% | 34 | 0 | 100.0% | |
| Punctuality | 9.25 | ↑ 15.9% | 11 | 0 | 100.0% | |
| Affordability | 7.13 | ↓ -5.9% | 1 | 0 | 100.0% | |
| Communication | 9.13 | ↑ 23.0% | 12 | 0 | 100.0% | |
| Stick to Prices | 8.15 | ↑ 36.8% | 3 | 0 | 100.0% | |
| Speed | 9.25 | ↑ 9.6% | 9 | 0 | 100.0% | |
| Friendliness | 9.53 | ↑ 9.2% | 21 | 0 | 100.0% | |
| Will Hire Again | 9.40 | ↑ 16.9% | 34 | 0 | 100.0% | |
| Professionalism | 9.41 | ↑ 15.2% | 20 | 0 | 100.0% | |
| Conflict Handling | 5.83 | ↑ 43.3% | 1 | 0 | 100.0% | |
| Precision & Care | 9.37 | ↑ 18.3% | 16 | 0 | 100.0% |
Recent Wayfinder Moving Services - Amherst NY Reviews
Quality - 9.46/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.25/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.13/10
How affordable was the moving service?
Overall Review Distribution
Communication - 9.13/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.15/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.25/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.53/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.40/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.41/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.83/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.37/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Wayfinder Moving Services - Amherst NY
- Local Moving
- Long Distance Moving
- Packing Services
- Storage Services
- Office Moving
- Senior Moving
Licenses
We do not currently have license data to display for Wayfinder Moving Services - Amherst NY
Detailed Customer Insights
Based on our analysis of Wayfinder Moving Services - Amherst NY's customer reviews:
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Awards
Contact Wayfinder Moving Services - Amherst NY
- Medina, NY, 14103
- (716) 832-6683
- https://wayfindermoving.com/areas-served/amherst-ny-movers/#utm_source=google&utm_medium=GBP&utm_campaign=GBP
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How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,059 companies that offer moving services in the New York area.
From these 1,059 companies, we analyzed a total of 163,403 reviews dating all the way back to August 2006.
We also reviewed a total of 29 state and federal moving licenses from these 1,059 companies and 2,955 different 3rd party review and social profiles.
Each of the ~163,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 561,200 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 62,945 Rochester moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
