Strong Hands LLC is a professional moving company based in Ithaca, New York, serving the Tompkins County and Finger Lakes region. Established in 2020, the company has over a decade of experience in residential and commercial moves. Co-founders Justin Peterson, Nathaniel Martinez, and Mbusi Ntombela strive to provide high-quality, careful, reliable, and affordable moving services, aiming to make clients' lives easier and stress-free during the moving process. Strong Hands LLC offers free estimates and consultations for its services, which include both packing and moving for residential and commercial needs.
Strong Hands LLC
Moving Services
- Cheap moving services
- Local moving services
- Packaging services
- Commercial moving services
- Residential moving services
- Long-distance moving services
- Last-minute moving services
- Furniture moving services
- Appliance moving services
- Packing services
Awards
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Customer Reviews of Strong Hands LLC
We analyzed and organized the customer reviews of Strong Hands LLC in Ithaca, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Strong Hands LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.85/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“still extremely impressed with their service”
“Strong Hands is very professional”
“Absolutely worst moving experience”
“impressed and grateful for their work”
2. Punctuality
8.65/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“efficient, and timely”
“Showed up on time”
“Movers came on time”
“they canceled on me last minute”
3. Affordability
8.19/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“poor value service”
“I'm on a budget and highly recommend them”
“prices are not the cheapest but reasonable”
“move was much more expensive than expected”
4. Communication
7.19/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“boxes were unlabeled and mixed”
“didn't communicate available services honestly”
“super easy to communicate with”
“unresponsiveness and neglect”
5. Stick to Prices
4.58/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“nothing promised was delivered”
“was charged for the WHOLE time despite not responsible”
“did not stick to the quoted hours”
“owner offered to pay then disappeared”
6. Speed
8.97/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“were expedient, efficient”
“took an entire day just to load”
“efficient in sweltering heat”
“efficient: fast and competent”
7. Friendliness
9.09/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“courteous and friendly”
“crew was very friendly”
“Unprofessional is the kindest comment”
“hard-working and good-natured”
8. Will Hire Again
8.62/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would most definitely recommend them”
“It's a very pleasant move”
“advice is to avoid this company”
“recommend them highly”
9. Professionalism
8.75/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Jeff and his crew were professional”
“very professional and cautious”
“Unprofessional throughout the move”
“hard-working, respectful, and efficient”
10. Conflict Handling
4.63/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“quickly resolved the issue with the truck”
“agreed to issue refund but didn't and ghosted me”
“owner failed to follow through on promises”
“always willing to do more than asked”
11. Precision & Care
8.94/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“treated my belongings with care”
“they care about your house and stuff”
“contents just dumped into boxes”
“respectful to us and of our property”
Customer Insights
Local Move Duration: 1.75 hours from 3 reviews
Great Crew Members
| Jeff | Jeff and his crew did a great job |
| Alex | Alex's crew went beyond requested service |
| Geoff, Daquan, Emilio, Daniel | all worked well as a team |
| Monica | was super easy to communicate with |
| Justin, Busi | Thank you so very much Justin and Busi |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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