Storage Squad is the perfect solution for students who need affordable storage. The company was founded in 2011 by students who wanted to help other students move out of their dorms. Its founders knew how challenging moving was at university, especially if you’re new in town, so they started providing secure and reliable storage units that could be rented at a low price. The idea of Storage Squad is simple: students are given free mega boxes and tape to pack their belongings with, and then the company gently moves them to its climate-controlled facility, where they will be safe no matter what the weather is like. When the customer needs their belongings again, all items are delivered back to campus undamaged. Storage Squad serves Ithaca College and Cornell in New York and over 30 more colleges in ten other states. For those considering relocating, you might check out trusted rankings of the best Ithaca, NY movers to compare alternatives. All prices include the pickup, delivery, and storage of items for one semester or summer term.
Storage Squad
Ranked Top 10 Best Movers in Elmira, NY
Moving Services
- Student Storage
- Summer Storage
- Packing Materials
- Pickup
- Delivery
- Moving & Storage
- Affordable Pricing
- Move-in and Move-out Services
- Everyday Low Pricing
- Quality Service
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Customer Reviews of Storage Squad
We analyzed and organized the customer reviews of Storage Squad in Elmira, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Storage Squad based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“ZERO STARS given in review”
“experience was entirely disappointing”
“This company deserves zero stars.”
“customer service and management were bad”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“items shipped a MONTH late”
“did not collect items during the scheduled time”
“driver has yet to show and is over 2 hours late”
“Showed up hours after scheduled window.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“ended up with a huge bill of $900+!!!!”
“charged a fortune”
“tried to charge me two additional fees of about $600”
“ridiculously expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“struggling to communicate and resolve storage issue”
“spent 20 hours on the phone with poor service”
“Reaching them is near impossible”
“They do not answer their phone or email.”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quoted $400 but billed nearly $1000”
“trying to charge me another $25 unexpectedly”
“left no invoice or explanation when charged”
“charge me hidden fees that they sneakily hide”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“driver put me at the bottom of the priority ladder”
“Took hours longer than promised.”
“never showed for pickup, left my son stranded”
“how quick everything was”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“extremely unprofessional”
“the packing staff was friendly”
“company was unprofessional”
“very polite and helpful guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will NOT be using again”
“explicitly states "DO NOT USE"”
“would be entirely immoral of me not to share”
“Please do not use them.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“AWFUL customer service mentioned”
“Driver alone for pickups indicates poor management.”
“worst experience possible”
“extremely unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no action to resolve missing storage items”
“did not deliver when they missed original time”
“Management failed to provide promised services.”
“held my daughter items ransom”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“broken items of monetary and sentimental value”
“left an entire bag of things in the street”
“Lost my TV”
“signs of rats going through my items”
Customer Insights
Cost: $ 937.00 from 3 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Elmira Moving Services
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