1-800-PACK-RAT Moving and Storage is a company that specializes in offering simple and reliable moving and storage solutions. They provide all-steel, portable storage and moving containers that ensure safety for users' belongings, and they prioritize excellent customer service. Serving both local and cross-country moves, 1-800-PACK-RAT offers on-site storage solutions and has a nationwide network of more than 65 secure warehouse storage facilities to meet customers' storage needs. Their all-steel containers are weatherproof and designed for easy ground-level loading. In addition to residential services, the company also provides business solutions, including moving containers and storage facilities for commercial clients. If you're exploring different moving options, feel free to look at the list of Lake Grove, NY movers for additional information.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Port Jefferson, Islandia, Southampton
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Lake Grove, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Pack-Rat Moving Services provided impeccable service”
“great work by movers”
“worst customer service”
“services not as expected”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“timely service”
“Waited all day and they rescheduled twice”
“kept delaying the delivery for days”
“container was picked up days late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“more affordable than competitors”
“extremely expensive due to fraud”
“happy with the service and price”
“prices are extremely reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Did not communicate changes effectively”
“do not respond to phone calls”
“extremely helpful and polite customer service, but poor follow-up”
“extremely unhelpful communication and no apologies”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“containers arrived a week late”
“indirectly increased cost with unauthorized charges”
“took money without providing service”
“NOT charging me for a 2nd month due to error”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast service”
“container was picked up days late”
“Unit was sitting for an extra month.”
“efficient than anyone I worked with in the past”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Team was friendly”
“customer service staff are polite but had many issues”
“the drivers were very nice”
“Customer service people very nice.”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Pack-Rat Moving Services again”
“would not hire again after this experience”
“kept delaying the delivery for days”
“would never recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they conducted themselves professionally”
“Non-arrival indicates lack of professionalism.”
“highest level of professionalism”
“Unprofessional in handling the booking.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not care to address grievances”
“no attempt made to rectify issues”
“Did not address the issue effectively.”
“No attempt to make the cancellation process easier”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“impeccable handling of my belongings”
“ripped off an important cable wire”
“careful and efficient”
“all of our treasures arrived intact”
Great Crew Members
| Scott B | initially responsive and polite |
| Verlander Jones | excellent driver and rearranged containers |
| Anthony Santos | Anthony demonstrated courtesy and professionalism |
| Anthony | despite being operations manager didn't resolve issues |
| Ginger | Ginger kept me calm and was very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Lake Grove Moving Services
