Dumbo Moving & Storage Review
Looking to hire Dumbo Moving & Storage? See our detailed 11-point review based on our independent analysis of Dumbo Moving & Storage, 110 other Great Neck Plaza moving companies, and 1,037 moving companies in New York.
Dumbo Moving & Storage has an overall score of 7.64 out of 10. Based on our extensive analysis, this is a Good score and places it in the 49.81 percentile of all movers in New York and the 49.05 percentile of moving companies nationwide. They score better than 516 movers in New York.
Key Takeaways:
- Overall rating: 7.64 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Dumbo Moving & Storage, based in Brooklyn, New York, represents a premier moving service provider recognized as the official movers for the NYC Mayor's office. Since its inception in 2007, the company has blossomed from a single truck operation to a fleet of over 55 trucks, serving not only the local NYC areas of Manhattan, Bronx, Brooklyn, Queens, and Staten Island but also offering long-distance services to places like New Jersey and Florida. They offer a comprehensive array of services which include local and interstate moves, packing, unpacking, furniture assembly, and storage solutions with a focus on affordable, flat-rate pricing rather than uncertain hourly charges. The company places a strong emphasis on community involvement and sustainability, using biodegradable or recyclable packing materials. Their dedication to seamless, efficient service provision and customer satisfaction makes them a trustworthy partner for residential or commercial moves. Dumbo Moving & Storage is notable for their deep local roots in the NYC area and a profound commitment to making every moving experience stress-free.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Dumbo Moving & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.19 | ↓ -1.4% | 5 | 0 | 100.0% | |
| Punctuality | 7.37 | ↓ -7.6% | 1 | 0 | 100.0% | |
| Communication | 7.50 | ↑ 1.0% | 2 | 0 | 100.0% | |
| Speed | 7.75 | ↓ -8.2% | 1 | 0 | 100.0% | |
| Friendliness | 8.38 | ↓ -4.0% | 3 | 0 | 100.0% | |
| Will Hire Again | 8.02 | ↓ -0.4% | 5 | 0 | 100.0% | |
| Professionalism | 8.10 | ↓ -1.0% | 3 | 0 | 100.0% | |
| Conflict Handling | 5.83 | ↑ 43.2% | 1 | 0 | 100.0% | |
| Precision & Care | 8.37 | ↑ 5.6% | 4 | 0 | 100.0% |
Recent Dumbo Moving & Storage Reviews
Quality - 8.19/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.37/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 7.50/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 7.75/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.38/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.02/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.10/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.83/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.37/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Dumbo Moving & Storage
- Local Moving
- Long-Distance Moving
- Packing Services
- Storage Solutions
- Furniture Assembly
- Office Moves
- Piano Moving
- Last-Minute Moving
- Affordable Moving
- Packing Supplies
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 1543241
- MC: 573935
- ENTITY TYPE: Carrier
9
Registered Trucks, Tractors, or Vans
9
Registered Drivers
6/17/25
Most Recent USDOT Update
350,000
Annual Interstate Miles (2024)
Detailed Customer Insights
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Awards
Contact Dumbo Moving & Storage
- Great Neck Plaza, NY, 11021
- (646) 798-7008
- https://dumbomoving.com/
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How we ranked the top New York movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in New York.
Rating Methodology
Here's the methodology we used to come up with the best movers in New York:
Our original review-based ranking algorithm
We started with a total of 1,037 companies that offer moving services in the New York area.
From these 1,037 companies, we analyzed a total of 160,943 reviews dating all the way back to August 2006.
We also reviewed a total of 28 state and federal moving licenses from these 1,037 companies and 2,914 different 3rd party review and social profiles.
Each of the ~160,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 549,695 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 96,909 Great Neck Plaza moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every New York moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
