Highline Moving and Delivery is a full-service residential and commercial moving company located in Farmington, NY. It has been a notable player in the Rochester, NY moving services scene since 2003, serving the Rochester and Finger Lakes communities. Its licensed and insured movers will take care of everything for you, from packing your belongings to loading them into the truck, driving them to your new home or office, and unloading them there. Highline Moving and Delivery also has a secure self-storage facility, offering monthly contracts and 24-hour access. Whether you’re storing furniture, books, or other items, there is a storage unit size that's right for you. What sets Highline apart from other moving companies is its commitment to customer satisfaction. It is the only moving company in the area to be named to the Angie’s List Honor Roll, having won its prestigious Super Service Award for seven consecutive years.
Highline Moving and Delivery
Moving Services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Last-minute moving services
- Furniture moving services
- Hourly moving services
- Packing services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Highline Moving and Delivery
We analyzed and organized the customer reviews of Highline Moving and Delivery in Rochester, NY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Highline Moving and Delivery based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“average experience over multiple moves”
“executed everything perfectly”
“highly recommend Highline Moving and Delivery”
“Highline made moving easy and awesome”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Sam and his crew showed up on time”
“showed up on time”
“I was told they were booked and couldn't do it”
“were prompt”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very reasonable price”
“Felt the pricing was competitive and valuable”
“reasonably priced”
“services were more than fairly priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Paul promptly responded every single time”
“Clear communication throughout the process”
“no one could give me an answer on an estimate”
“kept us informed of the pickup and delivery times”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no one could give me an answer on an estimate”
“no issues with the quoted prices mentioned”
“estimate was on point”
“Honest estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Worked fast to complete an arduous task”
“worked quickly”
“worked quickly”
“got the job done efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“good senses of humor”
“staff were professional, courteous, and friendly”
“Were polite and good problem solvers”
“very pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will be using another mover”
“highly recommend them”
“highly recommend and thank them”
“would definitely hire Highline again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“efficient, business-like”
“staff were professional”
“Crew was professional in their conduct”
“the experience was not professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no apology for the damage or rudeness”
“responded and repaired furniture quickly”
“corrected the overcharge situation”
“moved the box spring right away without problems”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged furniture by shoving items”
“not a single item broken”
“took great effort to protect our property”
“They took excellent care with all belongings”
Customer Insights
Local Move Duration: 3.5 hours from 12 reviews
Great Crew Members
| Nick, Oliver, Declan, Rodney, Jovahn | fantastic crew and very efficient |
| Sam, Joe, Jeremy | Sam is an iron-man, Joe is an amazing stacker |
| Nick, Sam, Rodney | they were truly fantastic during the move |
| Sam | Sam and his crew did a great job |
| Ecklan, Cody | Ecklan and Cody were a great team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Rochester Moving Services
